I can only really comment on George White who is a Senior Client Manager on the sales side. He's the only member of staff I've spent any time dealing with, but he is brilliant. He's incredibly helpful and has offered me some sound advice on properties. He has returned every call and replied to every mail I have sent. He found me a fantastic house and then spent an evening with my vendor helping them complete the sellers pack to speed up the sale for me. I cannot recommend him more highly.