They have the monopoly of many good properties. Service has been good so far, although they have a bit of a reputation if you check online.

I have been renting privately with Haslams since 2017. One of the key benefits is that they are a local estate agent to Berkshire offering rental properties in a reasonably good condition. However, the positives end there. Firstly, if you have maintenance issues and need to liaise with either an allocated property manager or contractor, then there is zero urgency to get them fixed or resolved. For example, when I moved in, I waited many months for a plumbing and washing machine issue to be resolved and had to chase them for a response numerous times. Again, I have a similar situation since the end of February 2024 with getting the washing machine serviced after a fault and I am still waiting for it to be fixed. Secondly, Haslams, as the agent of the landlord, are happy to propose annual rent increases (only reprieve was in 2020 for the pandemic) without any property refreshes (eg painting, filling in settling cracks etc) and ignoring the cost of living crisis, which potentially has the effect of pricing out single households. Thirdly, for properties where the external parts of the property are managed by a separate company (Pinnacle, in this case), there are often delays as there appears to be very little coordination between Haslams and the block management company (Pinnacle). A good example of this is when our fence was blown down in October 2023 because of extremely strong winds and nothing was done for ages. In addition, there is no proper bin storage factored into the design of the grounds and it has never been addressed by either party. For these reasons and more I would not recommend Haslams.

Emergency repair regarding excruciating noise from broken pipework pending for 35 days, with property manager gone on holiday over festive period without delegating the task, leaving us dangling in agony. Repair considered emergency due to … More

Not helpful people

Haslams provides many services amd they are easy to communicate with. Nonetheless, many of their policies dont make sense and even though they manage high rise properties they are very cheap. This always depends on the land lord but we have … More

Haslams is very pro and they're very reactive about the maintenance request. I had a good experience with them during the 3 years residence in one of their rental properties. … More

A bit overpriced properties (properties are not bad but the agency needs to think about evaluation seriously)!

I went in to discuss rentals. Mentioned it was due to an international relocation. The lady at the front desk asked me for post code and area, which I mentioned I had a few but would appreciate some suggestiona.I asked if they could make … More

I have the worst experience with Haslams. I took an apartment for rent last year and after entering there were multiple issues which I reported to them but it took 3 month to get it fixed after my repetitive emails/calls/visits to their … More