We are more than happy to recommend this excellent letting agency. The service provided was extremely professional, efficient, and importantly, very friendly. Throughout the process we have felt able to ask questions at any point and have them answered promptly and thoroughly. We would add also that having had experience of other letting agencies, the service provided by Kerry and her team is excellent value for money. We now feel completely reassured about letting the property out again, and that is thanks to Kerry and her team.
When we were looking for an agent to rent out our flat, we found Northwood's package met our needs exactly. We had many happy years knowing our flat was being looked after.
Very good service. property managed well. Payments on time. I have been very satisfied with their service over the years, an excellent property management company.
This is the fourth year that my property has been under management by Plymouth Northwood. The team in Plymouth under Ashleigh is doing a good job and I will certainly continue to let them manage my property for many years to come!
We let our house using the guaranteed rent service and it was great! Total peace of mind when we were out of the area, regular updates, polite staff, and our property was better than when we had it! Definitely would use Northwood again!
I have never rented a property before, but Northwood made the whole process so easy, from start to collection of keys. The agent who initially showed me the property was very nice, professional and knowledgeable. At the office, Nicola Stoneman was a huge help - always friendly and smiling, and her level of communication was excellent throughout.
I am made aware of any issues and the rectification of any internal or external repair work is entirely managed by Northwood. All I have to do is pay the contractor at the end. This is exactly the level of service I require, living so far away from the property myself.
We have been with Northwood for 8 years now whilst living in Australia. We have never had an issue that hasn't been dealt with professionally and efficiently.
Excellent communication throughout our sale.
Very helpful, polite and proactive.