Northwood have been exemplary in particular Jackie Marker in the Plymouth office. They are professional, competent always happy to oblige and in my experience faultless. Five stars from me.

I have recently completed on my house sale. Jackie Marker from Northwood was amazing throughout. She clearly has excellent local knowledge and is very experienced in estate agency. I don't live locally, and Jackie kept me informed of all viewings and always gave immediate feedback. I wouldn't hesitate to recommend Jackie and Northwood to my friends.

Jackie Marker has helped my sell my property. She has been very professional throughout and her continued communication with myself has been first class. If only solicitors could adopt the same approach. She is an asset to Northwood who should be proud to have her on board. Thanks again Jackie for your excellent service. I would recommend you to others. Mr Davis

I have been a customer with Northwood in Plymouth for nearly 12 years now and I have never had an issue with the service or the professionalism of Andrew and his team. They have been a source of comfort to me as I am currently overseas and needed the security of knowing that my property would be well managed. I receive a high level of communication from them and they have gone above and beyond on several occasions to help me out with maintenance issues. My rent is always deposited on time and statements are clear and easy to read. I have no hesitation in recommending them to any potential landlords thinking of placing their property with them.

Hi I am very happy with the service I have received from Northwood regarding my garden being repaired the work men were very polite and professional

I have recently purchased a flat via Northwood. It was a pleasant experience and found Amy, Ashleigh and Hannah to be polite and helpful. A refreshing change in today's world where friendly service and courtesy are often neglected in favour of "making a quick sale". Recommended!

Provides a professional, competent and timely service.

Have used Northwood Plymouth for the last 10 years under their guaranteed rent scheme, which has worked well for me. This scheme has made the whole renting scenario virtually trouble free. They have just successfully sold the property and have acted very professionally. They always respond well and quickly to any issues that may arise. Thank you Northwood Plymouth team.

A very professional agency in every respect. Special thanks to Amy who was always friendly and helpful.

Lucky to get 1 star if I’m totally honest. We were told when viewing the house that the log fire was all good to use. Had a problem with the log burner guy who cleans the chimney in getting one of the plates off in the log burner to then be told by Northwood that it’s only for display only. Strange. No idea who does the 6 month inspection but no communication between them or Northwood. Kept pointing out ripped wallpaper which was already ripped before we moved in or peeling off. When moved in there was dog hair in and around the radiator in the kitchen and was also not cleaned properly. They claimed that no dogs have lived there yet when we viewed the house they was dog food and dog bed in the cupboard under the stairs which the viewing officer saw but they later denied it when we brought it up when moved it. Had to bring in a professional cleaner. Apparently it was professional cleaned. Don’t know who by but probably someone with bad eyesight. When moving out we cleaned and hoovered the house in a better state than when we moved in. We forgot to clean on top of one of the lights which had minimal dust on it anyway and the dust which came down the chimney after we left. Tried charging us £200 for a professional cleaner to come in and clean. Easiest £200 they made as it was spotless. Even the owners couldn’t believe how clean it was on the same day that we officially moved out. We also took down the worktop when we moved in as it was only screwed to the wall with no legs in the downstairs toilet as we had a three year old which we didn’t want the work top to collapse and injury him. We didn’t screw it back as we didn’t want to break any of the wall tiles or the worktop itself. Tried charging us £100+ for a leg and fitting which never had one to begin with. Luckily we had the inventory from when we moved it. Obviously they couldn’t be bothered to check it and tried ripping us off. Appealed against the deductions from our deposit which they then couldn’t be bothered to submit “evidence” to back up their claim up. I wonder how many people they’ve ripped off with just their standard professional cleaners after tenants have moved out. Luckily we didn’t lose any of our deposit. Would never recommend them to anyone. Would rather talk to you like crap via email.