Curchods Ottershaw

Good personal service

We took a little longer than expected to get a buyer but I used Curchods based on previous experiences. Once we had sold, the team at the Ottershaw really pulled out the stops to make a very problematic sale as painless as possible. Many thanks Brad, Grant and Kate

This agency keeps sending me spam mail. I requested that they refrain but I was told that if I didn't like it I could delete their spam. Very frustrating as I don't even live, or want to live, in Ottershaw.

Greedy company that only serves the interests of the landlords. Check-in reports omit a lot of details of areas not cleaned, loose fittings, etc. Magically, these things all come out in the check-out report--I'm sure everyone of the check-out clerks carries amazing magnifying glasses with them, looking for the tiniest dust, marks, and imperfections to give the landlords excuses to grab money from tenants. For tenants: make sure you check your check-in report closely and add all the omitted details with photos and comments to avoid being scammed.

Not a great experience overall.

Buying a house comes with its own stresses, without the added pressure, harassment and unfair treatment of staff at Curchods in Otterhsaw. In case you are not familiar, the average sale of a property takes 3-6 months depending on the circumstances. Therefore, with a no-chain approach to buying through Curchods, we hoped to be straight forward customers. We faced set-backs from the property we were purchasing in terms of lease extension, however bullying tactics and unfair judgement passed on to the vendor from Churchods, left us feeling brandished at fault. We were sold the property with a lease extension and when we were advised we could not sign the contract (a legally binding document) as it included the original, short lease we received threats from the agent and vendor stating they would pull out. This concludes that the staff at Curchods Ottershaw are unprofessional in their treatment of clients, let alone completely incompetent of understanding the purchasing process. From start to contract signing, it had been 3 months and 1 week, a relatively short process as far as buying and selling property goes. But we cannot express how under pressure and pushed from the agent we were to move quicker throughout the entire process. The entire process left us extremely unhappy and somewhat out of pocket after further charges arose. We have now gone elsewhere to purchase a property where the agent is fully cooperative, knowledgeable of costs involved and ultimately understanding of the process