Skip to content

Houseman Properties

Concorde House, , Grenville Place, Mill Hill, London, NW7 3SA, London, UK, NW7

Featured Claimed branch
4.9 166 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Martyn Lopes-dias Facebook

Raphael and Emma offer a very professional service at a realistic price. Very prompt with responses and helpful with suggestions and very knowledgeable with the house buying and selling process.

James Masters Google

Can't speak highly enough of the service provided by Houseman Properties. They always had time for our questions, hugely helpful with recommendations and were courteous and polite throughout. I would recommend the company to anyone. Five star service.

Reply from Houseman Properties: Thank you for the great review. It was a pleasure to work with you.
anca cata Google

Fantastic response from Rafael Absolutely professional behaviour Strongly recommend 😊

Reply from Houseman Properties: Thank you for the five star review you were a pleasure to deal with
Jeffrey Finegold Google

Big is not always beautiful. In the case of Estate and letting agents, the people one deals with make all the difference. I have worked with Houseman Properties on several occasions. Their personalised approach is only enhanced by their judicious use of technology which helps Emma and Raphael punch well above their weight. Well done both!

Reply from Houseman Properties: Thank you for the excellent review it’s always a pleasure to work with you.
Jonathan Peterman Google

We have been private landlords for nearly 30 years. We recently purchased a new flat and asked Houseman properties to find us a tenant. The service we received from day one was excellent. They gave us sound advice on rental expectations and had the property on the market within 48 hours. Their communication was great, and we were kept well informed of the level of interest and viewings. When a tenant was found the paperwork was extremely professionally managed and they rightly ensured that all compliance certificates were available. We were delighted to receive an email from our new tenant saying how happy she had been with Emma and Raphael and the service she had received. We would happily recommend Houseman Properties to any landlord looking to work with a highly experienced company who deliver great service to them and their tenants.

Reply from Houseman Properties: Thank you for the excellent review. It's great working with professional landlords.
Hilary Withers Google

Dear Emma and Raphael Re: the Cottage We just wanted to say how impressed Gary and I have been with the advice and service you have given us since we ditched our old very annoying letting agent and gave our property to you. We gave you the property on a Tuesday and it was rented by the Friday to the first Couple who came to see it, they then paid the deposit whilst still on the drive!! We will have no hesitation in giving you more of our property empire as and when we buy it!! Love and best wishes Hilary and Gary Withers

Reply from Houseman Properties: Thank you for your great review. We look forward to working with you closely in the future again.
Zoe Gore Google

Working with Raphael and his team was an easy rolling process, it made our buying experience flow easily (especially in a pandemic!) Raphael was constantly on hand to reassure and make the process as plain sailing as can be. He was approachable, knowledgeable & helpful where ever he could. We wouldn’t hesitate to use him again with any sale! Many Thanks Raphael!

Reply from Houseman Properties: Thank you for the excellent review you were a pleasure to work with Emma and I both wish you happiness in your new home.
Andrew Black Google

Dear Raphael & Emma, Houseman Homes I’ve known you both for several years and we’ve worked together on many occasions which I thank you for. In this time, you’ve sold mums house and this time round a house on behalf of my mother-in-law. 2020 was a challenge for many and during lockdown we had to move Lauren’s nan into full time care. It was a real tough time for all. We put Daphne’s house on the market to afford the full-time care and she unfortunately passed away. 93 years old and I’m pretty sure she wanted to kick my arse. You guys were absolutely first class. From advising us all on not taking certain offers, advising buyers on future planning permission to avoid time wasters, and handling the family during their loss. All of this as well as keeping the buyers informed throughout the probate. Thank you both for this above and beyond service. For taking care of the family home in a professional and personal way, achieving a fantastic price and looking after everyone. You guys were immense. Thank you! All the best Andrew Black

Reply from Houseman Properties: Thank you for the great review. It was a pleasure to work with you and your family. We wish you all the best for the future.
Amina KC Google

As a tenant, I couldn't recommend Houseman Properties enough! Raphael showed me the property. Due to the pandemic, he was very respectful and wore PPE. He spent between 30-45 minutes showing me the property - mostly because I asked a lot of questions! Raphael then (after seeking permission) created a WhatsApp Group between myself, him and Emma. They provided further information and explained each process in detail. If I wasn't sure, I felt comfortable enough to call Emma who was always responsive. I felt that both Emma and Raphael went above and beyond. They were completely professional, honest and approachable. They made this an effortless process and answering 101 questions. I really liked the organised process as well as the communication for each stage. Thank you both again XxPositiveResponsiveness, Quality, Professionalism, Value

Reply from Houseman Properties: Thank you so much for the great review. You have been an absolute pleasure to deal with. Feel free to contact us any time. Emma and I wish you health and happiness in your new home.
Amina Choudhury Google

As a tenant, I couldn't recommend Houseman Properties enough! Raphael showed me the property. Due to the pandemic, he was very respectful and wore PPE. He spent between 30-45 minutes showing me the property - mostly because I asked a lot of questions! Raphael then (after seeking permission) created a WhatsApp Group between myself, him and Emma. They provided further information and explained each process in detail. If I wasn't sure, I felt comfortable enough to call Emma who was always responsive. I felt that both Emma and Raphael went above and beyond. They were completely professional, honest and approachable. They made this an effortless process and answering 101 questions. I really liked the organised process as well as the communication for each stage. Thank you both again XxPositiveResponsiveness, Quality, Professionalism, Value

Reply from Houseman Properties: Thank you so much for the great review. You have been an absolute pleasure to deal with. Feel free to contact us any time. Emma and I wish you health and happiness in your new home.

About Houseman Properties

Houseman Properties office

With over 30 years-worth of expertise we’re able to advise you on just about everything from location to decor and insurance - we’ve got you covered! As a family run agency we care most about making sure everyone has a positive experience, whether that’s finding the right tenant for our landlords, settling our tenants into comfortable and attractive accommodation or finding the best buyer for your property. Our wealth of experience can help you deal with disruptive tenants, find the right trades people for refurbishments and our online systems handle all the required paperwork and maintenance issues, so tap into our knowledge and expertise. Please read some of our reviews and see why we’re rated so highly by our tenants and landlords.

Website: http://www.houseman-properties.com

Our team

Raphael Phillips Partner
Emma Phillips Partner

Memberships and portals

Safeagent Trading Standards Residential Sales Redress Scheme and OFT Approved Code onthemarket Zoopla Primelocation

Marketing

  • Email / E-shot
  • Floor Plan
  • For Sale / To Let Board
  • 360 Photography
  • Professional Photos
  • Smart Viewing
  • Social Media Campaign
  • Video
  • Accompanied Viewings
  • Sales Progression
  • Manage / Negotiate
  • Property Brochure

Awards

We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms and conditions