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Houseman Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Emma and Raphael have always been super helpful and things are dealt with in a timely and professional manner. Thanks!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for the review Aaron. I wish you success with your next purchase.

4.00 /5

Raphael and Emma have always been friendly, efficient and effective agents who resolve any issue without fuss at the earliest opportunity.

Reply from agent

Thank you

4.00 /5

Houseman Properties have been my agents for last three years. I'm quiet satisfied with their services. And their charges are reasonable.

Reply from agent

Thank you for the great review.

4.00 /5
Reply from agent

Thank you

4.00 /5
28.08.2016
Very helpful but still confined to a great deal of red tape.

Raphael was very helpful and patient in helping secure a flat from overseas (Canada). The British system is much much more bureaucratic than ours (I even had to create a registered account to write this review:very frustrating!) but he helped a great deal.

Reply from agent

Thank you for the review. Unfortunately there is nothing we can do about the red tape in the UK. We are extremely thorough when it comes to paperwork. Protecting our landlords and sourcing the best tenants are at the core of our business.

4.00 /5
25.02.2016
4.00 /5
15.11.2015
They are very prompt with services

4.00 /5
26.07.2015

Very polite and professional team. Good sensible advice about the property and clearly had an understanding of the market and local area. Helpful at all levels during the sale of the property. Recommend them to everyone.

Reply from agent

Many thanks for the review. You're a pleasure to deal with and I look forward to doing future business with you.

1.00 /5

If I could, I would not have given a single star for how bad the experience with this agency I had. My deposit was withheld as I paid for cleaning before handing over the keys. They have no reason to stop my deposit because I left the house as it was given to me. I'm going to give them in the court so that others don't suffer like I did. Shame on you .😤🫣🫣🤥

Reply from agent

Dear Adelina The house has not been returned as it was given to you (fair wear and tear excepted). A check out inspection has been carried out by an independent inventory company who have produced a report containing time and date stamped photos as evidence that the house has not been cleaned and is in a dirty condition, that you have left bags of rubbish inside the house and rubbish in the garden and shed, that you have damaged the outside brickwork to the house by installing and then removing a satellite dish without permission and in breach of the terms of your tenancy agreement, that you have unlawfully removed various items of the landlord's property from the house including a fridge/freezer and in particular this matter is being taken very seriously as it is theft and the landlord will be taking legal advice on what action to pursue against you for this criminal act.

1.00 /5
01.03.2024

If I could, I would not have given a single star for how bad the experience with this agency I had. My deposit was withheld as I paid for cleaning before handing over the keys. They have no reason to stop my deposit because I left the house as it was given to me. I'm going to give them in the court so that others don't suffer like I did. Shame on you .😤🫣🫣🤥

Contact details
Sales Phone:

0203 544 1561

Lettings Phone:

0203 544 1561

Lettings Email:

raphael@housemanhomes.co.uk

Opening hours

Unknown

Address

Concorde House, , Grenville Place, Mill Hill, London, NW7 3SA, London, UK, NW7

With over 30 years-worth of expertise we’re able to advise you on just about everything from location to decor and insurance - we’ve got you covered! As a family run agency we care most about making sure everyone has a positive experience, whether that’s finding the right tenant for our landlords, settling our tenants into comfortable and attractive accommodation or finding the best buyer for your property. Our wealth of experience can help you deal with disruptive tenants, find the right trades people for refurbishments and our online systems handle all the required paperwork and maintenance issues, so tap into our knowledge and expertise. Please read some of our reviews and see why we’re rated so highly by our tenants and landlords.

Our team

Raphael Phillips

Partner

Emma Phillips

Partner

Safeagent
Trading Standards
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure