Great service and leads from the Lead Hero team...

Very helpful

Between the helpdesk and me, we couldn't work out why verification text messages weren't arriving, which meant I couldn't even begin to use the app. We came up with a workaround to use my partner's phone. As for the app itself, it's mostly fine, but inconsistent; I had the option to upload an existing identity document, but had to take a call, then when I came back to do it that option had gone, and I could only take a new photo of the document. All that said, the helpdesk is that rare thing, responsive and actually helpful!

They are nice, but don't count on them to come quickly to carry out urgent repairs (major water leaks in the apartment, for example) or to reply to your messages before several follow-ups...

As part of our moving process our solicitor wanted to verify funds for anti money laundering purposes. …

The app misled me by asking for s review of srar rating mid way through. O did so. But the rest of thr exercise was futile and failed. These app companies are on an agenda of misleading

Aftercare is terrible that's all I can say