Scammers. Please avoid. Fake listing. I came across several properties which were added just a day before. When I enquired for site visit, they said all the properties were booked, and further they said only one property is available but for different price (+200 pounds), which seems to be the same property they advertised. They are literally showing one price for a property and increasing it or marking it as sold out until someone agrees for a huge price. Scammers.
Qube Residential Manchester
Qube Residential, 7th Floor, One City Approach, Albert Street, Manchester, Greater Manchester, M30 0BG, UK, M30
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Claimed branch
4.4
428 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Had a viewing booked for 3:30pm, we sent confirmation via text message, then our viewing was moved to a different time, seems very unorganised... I'd look elsewhere for rentals.
Reply from Qube Residential Manchester: Hi Sammie, the current tenants cancelled the viewing at your requested time. We do apologise for the inconvenience at the time but our hands are tied when this happens unfortunately. … More
Awful agency. Called them to arrange th viewing and they rejected just because only my boyfriend works full time now without any option to provide a guarantor. I also explain that I am waiting for job confirmation now. Do not recommend to anyone.
I wouldn't recommend this estate agency. I've recently been denied a viewing based on an application I made last year that was eventually rejected due to unfair reference submitted by the landlord then, which was a result of miscommunication and nothing to do with me as a tenant.
Tried getting hold of these guys so many times just to put an offer in on purchasing an apartment and either no one picks up the phone or they take your details say they’ll call back and never do.
They were ok throughout the year and helpful at the beginning of the tenancy, but when we disputed the (extortionate) end of tenancy deposit fee (asking us to pay for a full repaint when our flat most certainly wasn’t freshly painted or …
Awful agency we are in our apartment our wardrobe is almost collapsing so I bought a new one because this agency they don’t care they said they can’t take this one and they will charge us for it for throw it away because is in a really bad …
Reply from Qube Residential Manchester: Hi Neus,
you called us to ask us to remove the wardrobe supplied because you have bought … More
SCAMLORDS! If you are thinking of renting in Silkhouse Court, RUN! Mismanaged, dangerous and unsafe. I've rented in dozens of places in the UK and abroad and these are by a long, long way the worst letting agent I've ever had. They manage the property as if they were the landlord ,so you deal with them throughout your tenancy and they are serial liars. The building is managed by Xenia Estates (Qube and Xenia are owned by the same people) and there are homeless people sleeping in the building and stealing parcels constantly as the doors to the foyer do not lock and anyone can enter. They haven't locked for almost a year and Xenia do nothing about it. Qube say it is not their problem. Xenia are impossible to get hold of and completely ignore you and Qube (despite being a sister company) do nothing and say it is not their problem. Even the police say they can't get ahold of Xenia after multiple reports of parcel thefts. This company take your money and provide no service. I and several residents are all leaving at the end of our tenancy due to the unsafe conditions.
Reply from Qube Residential Manchester: Hi Oliver,
Firstly, you have left this review on our Manchester office site, which has nothing to do with Silkhouse Court. Them apartments are managed by our Liverpool office. Can we kindly ask that you remove this from our Manchester google site please.
Secondly, we have reviewed all our tenancies for Silkhouse Court and you we don’t have you down as ever being one of our tenants there? How can we be responsible for any of your issues, when we do not manage your tenancy? I suggest you contact your letting agent to raise these concerns.
Lastly, all the issues you have raised are the responsibility of Xenia Estates, the block managers. We are not passing the buck here, we only manage each individual apartment and the tenancies within them.
We do not manage anything to do with the communal areas, including communal doors and foyer/entrance areas. These are the block manager's responsibility.
Rest assured though, every time one of our tenants raises a communal issue, we expedite it with Xenia. But we have absolutely no control or affiliation with Xenia as it is a separate company.
Kind Regards,
Team Qube
Awful agency we are in our apartment our wardrobe is almost collapsing so I bought a new one because this agency they don’t care they said they can’t take this one and they will charge us for it for throw it away because is in a really bad condition, I am sorry? Your people and you are staff are horrible and really nasty I can’t wait to leave from here AWFUL don’t rent any apartment from this people
Reply from Qube Residential Manchester: Hi Neus,
you called us to ask us to remove the wardrobe supplied because you have bought a new one. We explained the landlord can fix the existing one but they have nowhere to store it as they are based overseas. You rejected this and hung up on us. We appreciate you do not want 2 wardrobes in the property but you never gave the landlord a chance to fix the broken one you just purchased your own. This isn’t the normal process, the landlord would like the repair their item of furniture for you and this offer still stands.
Thanks you,
Team Qube
About Qube Residential Manchester
Qube Residential is a leading property management company offering comprehensive property management services for both residential and commercial properties across Manchester and Liverpool. As one of the best property management companies in the UK, we provide end-to-end solutions for landlords and investors, including marketing, tenant referencing, and asset management. Our team is equipped to manage rental properties, buy-to-let properties, and commercial properties, ensuring that your investment is in trusted hands. With advanced property management software, we offer seamless property management solutions that give you real-time access to key data. Whether you’re seeking a property management agency for a single property or a large portfolio, Qube Residential is your go-to for tailored landlord services.
Website: https://www.quberesidential.com
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Dave Seed
Sean Walsh
Kane Glover
Courtney Bryant
Rebecca Evans
Adam Wolstenholme
Bethany Mitchell
Kelsey Lowe
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