Qube Residential Manchester

Qube Residential, 7th Floor, One City Approach, Albert Street, Manchester, Greater Manchester, M30 0BG, UK, M30

Featured Claimed branch

4.4 428 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

tans kabs Google

1 star is very generous. CARPET BEETLES, MOTHS AND DIRT. This is the state of an apartment provided by Qube Residential on MOVE IN DAY after a team of cleaners allegedly entered the apartment and inventory was deemed good condition. Special shout out to Sean Walsh, Director of property management who let us know cleanliness is subject to opinion and the apartment is liveable. No apology, No honesty even when provided evidence that cleaning and painting was not completed as confirmed by multiple team members. We moved forward with the apartment at the letting stage on the basis of being advised the property would be cleaned and pests removed, this was not delivered and is a violation of your obligations under the Homes (Fitness for Human Habitation) Act 2018. Unliveable.

Paolo Guarnieri Google

Useless letting agents. Spend over 3 months reporting a leak into my room then they decide to try charge me for it after tenancy ends. Avoid at all costs

E Myers Google

Ekene Emmanuel Google

Thieves. They want you to pay for wear and tear usage and not willing to discuss any further clarification. Run from their reposit scheme as it’s an avenue to over complicate things for you.

Reply from Qube Residential Manchester: Hi Ekene, We’re sorry to hear of your disagreement with your landlord’s end of tenancy charges. It is common for tenants and landlords to disagree with each other’s share of the liabilities and we do meditate this before allowing them to settle a claim to reduce any undue stress. Your comments are incorrect regarding our communication and wear & tear share for your landlord but we appreciate your frustration and opinion towards your landlord at this time. As we have explained to you privately your landlord is contributing hundreds of pounds for fair wear & tear but they wish you to contribute to some the works needed also because of the condition you left the property in. We can see that you have an open dispute with the Reposit service at the moment so please rest assured that their impartial adjudicator will set the liabilities based on the evidence provided and the contractual & legal obligation of both parties. We aren’t connected to Reposit as a company but we do trust their independent adjudicators will settle this dispute for you in a fair and unbiased manner.

Itunu Rachael Google

AVOID AT ALL COST!!! Terrible experience with this agency. They don’t offer support and are dubious when it come to end of tenancy. They even charge you for wear and tear usages.

Reply from Qube Residential Manchester: Hi Itunu, As below with your review from your flatmate. We’re sorry to hear of your disagreement with your landlord’s end of tenancy charges. It is common for tenants and landlords to disagree with each other’s share of the liabilities and … More

S S Google

Poor service

Glyn Taylor Google

Zohaib S Google

Pathetic service. Absolute scammers, unreasonable charges, Charing me for changing locks when I handed the keys in. Have reported these thiefs to trading standards. …

Reply from Qube Residential Manchester: Hi Zohaib, as discussed privately you were given two keys but only handed one back. We must … More

Megan Brown Google

At the very start we were offered the option to pay the equivalent of 1 weeks rent as a non-refundable deposit to cover any maintenance/damage that may occur during our 6 month tenancy. …

Reply from Qube Residential Manchester: Hi Megan, We understand that being charged a contribution to end of tenancy works is frustrating when you don’t believe you are liable. We’ve checked correspondence and the lettings team did explain how the no-deposit scheme works in email, … More

Lauren Robinson Google

Took a 1 year tenancy out but left within 9 months. They charge you £600 to leave early, if if you have someone to take over Deductibles after… got charged and £85 bogus fee so the could wipe water stains off a tap, wipe the fridge and wipe a tiny bit of left over oven cleaner I’d missed. They lied to us during the viewing promising the landlord would get us curtains but never did. Left a plug faulty even though it was reported, took 3 weeks to fix our fridge and the block of flat we were in had a broken lift 90% of the year. Not to mention the building itself is so badly made! Also, I offer to pay £40 towards the cleaning which was still too high but they rejected it. Unreasonable, unhelpful and overall bad company to rent with. I won’t be going back there

Reply from Qube Residential Manchester: Hi Lauren, Sorry to hear that you did not enjoy your time in the property, we will certainly feed this back to the developers for the benefit of future tenancies. We did explain during your viewing that the brand-new, unfurnished properties do not come with blinds but we will ask your landlord if they could install these for you; unfortunately they chose not to provide these. As the property was brand-new, we were restricted to only use warranty repairs instead of our usual, prompt contractors. After relentless chases at our end the developers fixed your plug socket and Beko fixed your fridge. We completely understand that the delays are frustrating for you as the occupant on the receiving end. We did negotiate a £200 rent reduction for you from the landlord to help compensate for the these delays. Considering the property was handed over brand-new and clean, normal procedure is to cover any cleaning costs to return the property back to the condition you received it in, regrettably the landlord did not want to share this cost with you. We will share your feedback with the building managers for you other issues

About Qube Residential Manchester

Qube Residential is a leading property management company offering comprehensive property management services for both residential and commercial properties across Manchester and Liverpool. As one of the best property management companies in the UK, we provide end-to-end solutions for landlords and investors, including marketing, tenant referencing, and asset management. Our team is equipped to manage rental properties, buy-to-let properties, and commercial properties, ensuring that your investment is in trusted hands. With advanced property management software, we offer seamless property management solutions that give you real-time access to key data. Whether you’re seeking a property management agency for a single property or a large portfolio, Qube Residential is your go-to for tailored landlord services.

Website: https://www.quberesidential.com