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Ringley Limited

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Ringley cannot even get basic details correct in their records about contact information. They promised us a year ago that they had updated an email address, but it was never done, resulting in delays. …

Reply from agent

Good afternoon I apologise that the admin error with the email address was not rectified sooner, I can see that one digit was missing from the email address provided

1.00 /5

An absolute shambles here at Southpoint flats. Complete mismanagement, incredibly delayed and overpriced repairs, overspent by £31k unnecessarily, shifted cost onto all residents, didn’t manage fee dodgers properly. It would take them months to reply to emails, if at all. They’d send errors in emails, refuted our observations and used overpriced London-based companies, despite us being nowhere near London. And if we didn’t think they could get any worse, we then served them notice and it became abysmal. Absolutely abysmal. Avoid at all costs.

1.00 /5

Years and years of hell from this company. AVOID LIKE THE PLAGUE. If I could give them no stars I would. Put us in debt of over 30k! Use overpriced and shoddy companies and workmen to get work done, that’s if you can get them to do it in the first place. Getting us to sign off on accounts and figures and then changing the numbers afterwards. Don’t chase people who don’t pay their service charge, barely provide a basic service. And when you leave they make you give 3 months notice, still charge you and then do even less work and make handover very difficult for the next company. Honestly it’s been the worst 3 years dealing with them. Do not put yourselves through it, it will ruin your finances and mental health!

1.00 /5

Who’s giving this company 5 stars???? Are you insane???? AVOID THIS AT ALL COSTS!!!! It’s shorter and quicker to say AVOID rather explaining their incompetence and …

1.00 /5

Residents Carry the Burden, Ringley Collects the Fees I think the other residents who left 1-star reviews have already explained in great detail what kind of company Ringley is. Therefore, I will only say this: please avoid them at all costs if you don’t want to pay for a company whose only “service” is shifting the burden onto the residents, as that is the easiest way for them to collect money. No transparency, no information—only requests and blame.

Reply from agent

The situation at Union Park is completely unacceptable, given leaseholders were sold brand new flats by a developer who has since gone bust, and not an NHBC new build warranty, but a BLP insurance policy that is resisting paying out, and worse as Watermans have advised the communal heating system has design and install flaws and has no insurance cover at all. The ManCo for whom we act has to make insurance claims and face litigation to deal with building safety issues, and address over £15M of defects, in 2024 the necessary expert evidence necessary to do so has been obtained. Leaseholders wear 2 hats, firstly as ManCo members that have to fund the ManCo to make the necessary claims, and secondly as leaseholders protected (with that hat on) by legislation for building safety expenditure. It is not Ringley who are shifting any burden onto the residents, it is the legal structure that the flats were sold under. Given there are no banks able to lend the site money to make claims against the BLP Warranty, litigate against the administrator, or make a Remediation Contribution Order against the parties who built the property personally, it is the ManCo members who have to fund this. Without doing so flats will continue to be unsellable, unmortgageable and worth £Nil. We remain here ready to manage and arrange that which the ManCo as our Client puts us in funds to do so. We have provided over 160 news update circulars in the last year, the latest being just last week - being the engineering drawings to fix the balconies which are fixed the outer face only of the building and until fixed are dangerous structures. We will continue to share all available information as each piece of the puzzle becomes available. To win litigation against other parties necessitates funding from owners to be able to appoint lawyers to litigate.

1.00 /5

I feel a moral obligation to write this review to warn any potential leaseholder or tenant considering a property managed by Ringley. For me and over 250 families in my development, they have orchestrated a nightmare, proving themselves devoid of ethics, competence, or basic human decency. Let's start with the gross financial mismanagement. Ringley is utterly incapable of handling our money. My service charge has skyrocketed without any justification—from £1,200 every six months to an outrageous £8,400 per annum. Where is this money going? It's clearly not going into our building, because our lifts have been shut off for over a month. Their excuse? There's "no money for reports." The level of incompetence is breathtaking. The neglect of basic repairs and their disgusting communication style is a daily frustration. In my own flat, I've reported two separate water ingress problems. The first one has been completely ignored for THREE YEARS. The second is still ongoing after a year with no action. When you manage to get a response, it's a single, abrupt line talking to you with pure contempt. Their mantra is always the same: "pay more, and maybe we'll help." whilst my service charge account was up to date as i payed via direct debit - It's disgusting. Most seriously, they have endangered our lives. The fire safety catastrophe is their greatest failure. Residents raised critical concerns with them back in 2020/2021, and they were ignored. Their inaction was so severe that the London Fire Brigade threatened a prohibition order on our entire development—which would have made hundreds of us homeless. The local council had to step in to fund a waking watch to keep us safe, and they have stated they will seek to recover those costs from Ringley due to their criminal mismanagement. Ringley knowingly put the lives of 250+ families at risk for years. And then they told blatant lies. When the council said they'd recover the costs from Ringley, the company turned around and tried to scare us by falsely claiming the bill would be sent to us, the leaseholders. It was a malicious lie. The council immediately doubled down and clarified publicly that they seek recovery from Ringley, not the leaseholders. This proves they will actively lie to cover up their own failures. It is abundantly clear that Ringley works exclusively for the freeholder, Grangeford, and not for us, the leaseholders who pay their fees. They are not a management agent; they are money-hungry vultures. A final warning: their director is paraded on TV as a property expert. It's a grotesque parody. She presides over a regime of neglect, intimidation, and dangerous cost-cutting. The gap between her media persona and our reality is staggering. Do not buy a leasehold property managed by Ringley. You are buying into a life of stress, financial exploitation, and unsafe living conditions. This company is a cancer on the property industry and deserves to be investigated to the fullest extent of the law.

Reply from agent

Dear Leaseholder, Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests. Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together. LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty. The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator. To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders. The next steps are to: • Push forward the BLP Warranty Claim, which offers the greatest chance of recovery. • Secure £1.1m from the administrator to create a fighting fund. Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first. We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference! For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support. Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.

1.00 /5

Beware of this company. I have been living in a development "managed" by Ringley for 6 years. I put it in quotation marks are we remain eager to see any kind of management. So far we have only seen shocking mismanagement, deceit, overcharging leaseholders, bullying, threatening and abuse. Serious and very concerning defects came to light years ago, including serious fire safety defects as well as risk of collapse of balcony structures. Both of which are immediate danger to life. Ringley had knowledge of these defects but did nothing to mitigate immediate danger to life for years. Mary-Anne Bowring and Lee Harle are both responsible as directors during the time of continued neglect. London Fire Brigade and the council had to intervene for them to start caring. Not about the safety and well-being of residents of course, but caring about converging their backs. They implemented a waking watch at extortionate costs and pushed all costs onto innocent residents as if they hadn't suffered enough. Thanks to Mary-Anne, now we live in unsafe buildings and get to pay insane amounts of money for this great pleasure. Mary-Anne Bowring also had the ingenious idea of "mitigating" unsafe balcony defects by sealing balcony doors shut. These are the only source of air in most of these flats but she was more than happy to suffocate people. This of course would not mitigate risk of collapse at all but instead it would be in direct violation of a great number of UK laws and Health and Safety regulations. Fire Safety Regulations clearly state that balcony doors must never be obstructed as these provide and escape route. Further risks are smoke accumulation, suffocation, overheating and thus making fire spread more rapidly, delayed smoke detection, delayed fire service access. It is also a major H&S risk due to inadequate ventilation (poor air quality, mould build up, build up of pollutants, etc... ). Shocking that I had to educate someone in the property business about building regulations and ask that they perhaps not violate fire safety regulations in a building that already struggles with fire safety defects. Mary-Anne's next wonderful idea was to rip balconies out and store them off site on our money. Sure, now that we understand that doors cannot be legally obstructed, why not remove the whole balcony so people can just fall straight out? Well done Mary-Anne, good thinking. The structure actually only requires a few simple fixes to be compliant. Not once did Mary-Anne consider maybe fixing the danger to life even though it would certainly be much cheaper than disassembling the structure and storing it long term. Noooo, why would she do that when she can just torture residents instead? Better to not mitigate danger to life and instead introduce further H&S violations. This woman lacks any common sense. Deliberately and systematically torturing leaseholders is a sport to her. This woman is a menace and a danger to society.

Reply from agent

Dear Leaseholder, Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests. Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together. LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty. The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator. To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders. The next steps are to: • Push forward the BLP Warranty Claim, which offers the greatest chance of recovery. • Secure £1.1m from the administrator to create a fighting fund. Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first. We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference! For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support. Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.

1.00 /5

This company is a disgrace. Ringley along with Grangeford Assessment Management and the freeholder have run the Union Park development into the ground. They have ignored serious building defects for years endangering people’s lives. As a management agent they do not represent the interests of the leaseholders and continually side with the freeholder who has a track record of running other developments into ground

Reply from agent

Dear Leaseholder, Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests. Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together. LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty. The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator. To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders. The next steps are to: • Push forward the BLP Warranty Claim, which offers the greatest chance of recovery. • Secure £1.1m from the administrator to create a fighting fund. Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first. We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference! For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support. Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.

1.00 /5

Managment company You cant trust at all. They working only for freeholder intrest, unprofesional, please avoid at all costs as they are not looking after the leasholders at all!!!

Reply from agent

Dear Leaseholder, Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests. Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together. LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty. The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator. To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders. The next steps are to: • Push forward the BLP Warranty Claim, which offers the greatest chance of recovery. • Secure £1.1m from the administrator to create a fighting fund. Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first. We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference! For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support. Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.

1.00 /5

For me and over 250 households, Ringley has turned our homes into a waking nightmare. Their behaviour goes far beyond incompetence. It is negligent, unethical, and feels outright criminal. Let us start with the basics. Fire safety. Ringley ignored repeated warnings about intolerable fire risks for years until the London Fire Brigade was forced to threaten a prohibition order that would have made hundreds of us homeless. Only when the council stepped in with taxpayer-funded emergency measures were lives protected. Ringley failed so completely that Hillingdon Council has already said they will recover costs directly from them. This alone proves just how severe this mismanagement is. Instead of accountability, Ringley has lied to residents, tried to intimidate leaseholders, and spread misinformation. They even attempted to convince us that we would be billed for safety costs, when in reality the council made it clear they would pursue Ringley. Their dishonesty is malicious and designed purely to protect themselves and their freeholder clients. Their disregard for residents’ wellbeing goes even further. They deliberately switched off the lifts, claiming they could not be inspected due to lack of funds. Leaseholders looked up quotes and even offered to cover the modest inspection costs themselves, but Ringley refused. This has left families, elderly residents, and parents with young children stranded. One resident who had just given birth to twins called Maryanne Bowring directly for help. Her shocking response was, “Ethiopians have kids in the middle of the fields.” This contempt for residents is beyond belief. Now, in their latest act of cruelty, they plan to rip out our balconies, which are the only source of fresh air for smaller flats, under the guise of safety. These balconies form part of our property under leasehold, yet Ringley wants to take them away rather than secure them properly from the outside. This is not about safety. It is about covering themselves from lawsuits, no matter the cost to our health or quality of life. They have known that the balconies are unsafe for years. The stress and terror they cause residents is unbearable. Ringley works only for the freeholder, not for the people who actually live in these buildings. They hike service charges, ignore repairs, endanger lives, switch off basic amenities like lifts, and then spin lies to cover their tracks. Their director parades as a TV property “expert” while presiding over one of the most shameful and dangerous regimes in the industry. Do not ever buy into a development managed by Ringley. You are not just paying for bad service. You are buying into fear, neglect, financial exploitation, and unsafe homes. This company should be investigated by regulators and held legally accountable for the misery they inflict on us. They will probably reply to this review with another bunch of lies. Do not believe a single word they say. They don’t care about anyone but themselves and their precious freeholder.

Reply from agent

Dear Leaseholder, Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests. Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together. LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty. The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator. To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders. The next steps are to: • Push forward the BLP Warranty Claim, which offers the greatest chance of recovery. • Secure £1.1m from the administrator to create a fighting fund. Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first. We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference! For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support. Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.

Contact details
Sales Phone:

020 3318 6975

Sales Email:

info@mbmringley.co.uk

Opening hours

Unknown

Address

1 Castle Rd, London, NW1 8PR, London, UK, NW1

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