Truly horrible management company. The lift in our building in Shoreditch has been out of service over three weeks, and the management company have only now sent someone over to check it. It is unclear how long it will still take to repair the lift, and their representative Dilara Kara has now gone on vacation rather than trying fix the problem. There are people having difficulty accessing their flats due to mobility issues, and the company is totally unresponsive. Dilara Kara has been a disaster. When my landlord wrote her to try to get her to fix the lift, she became defensive and insisted she was entitled to not answer for five business days. There is still no end in site, and my elderly father who has flown in from the US unable to visit us in our flat. The rest of the building is also poorly maintained. They will also not do other basic repairs. It is a nightmare trying to work with this company, and I suggest you avoid them if you can. I would give 0 stars if I could, and I suspect that some of the 5 star reviews are fake.

I have to revise my rating for Ringley property management from 5 down to 1. While we did have a competent manager at one point in the past, for the last two years, it has frankly been a disaster. A roof leak issue has not been resolved for approximately *5 years* now. Our current manager appears to check emails once a month or so. A leak into a downstairs flat that was reported to them was therefore unaddressed for a month, and kept getting worse. Any issue, if dealt with, takes forverer. Avoid.

The management team themselves are struggling with the most basic tasks . I can appreciate that sometimes errors can occur due to low attention to detail or high workload, however speaking to the other leaseholders I understand that this company has a norm to not respond to emails for weeks or ever. This is the case even if the requests are of top urgency and cause financial damage to leaseholders . We pay over 12k gbp per year in service charges so a basic acknowledgement of the request seems like a reasonable expectation .

We currently use Ringley as the property manager for our building. While day-to-day enquiries are handled reasonably well now, it took several years and multiple manager changes (often every six months) before we were assigned someone …

Ringley is supposed to be managing the residential part of our building, which is unfortunately owned offshore and managed in favour of the business renters. We pay them a contract to keep our service charges in line by checking the …

Terrible management company

Ringley cannot even get basic details correct in their records about contact information. They promised us a year ago that they had updated an email address, but it was never done, resulting in delays. …

An absolute shambles here at Southpoint flats. Complete mismanagement, incredibly delayed and overpriced repairs, overspent by £31k unnecessarily, shifted cost onto all residents, didn’t manage fee dodgers properly. …

Years and years of hell from this company. AVOID LIKE THE PLAGUE. If I could give them no stars I would. …

Who’s giving this company 5 stars???? Are you insane???? AVOID THIS AT ALL COSTS!!!! It’s shorter and quicker to say AVOID rather explaining their incompetence and …