Residents Carry the Burden, Ringley Collects the Fees
I think the other residents who left 1-star reviews have already explained in great detail what kind of company Ringley is.
Therefore, I will only say this: please avoid them at all costs if you don’t want to pay for a company whose only “service” is shifting the burden onto the residents, as that is the easiest way for them to collect money. No transparency, no information—only requests and blame.
Reply from agent
The situation at Union Park is completely unacceptable, given leaseholders were sold brand new flats by a developer who has since gone bust, and not an NHBC new build warranty, but a BLP insurance policy that is resisting paying out, and worse as Watermans have advised the communal heating system has design and install flaws and has no insurance cover at all. The ManCo for whom we act has to make insurance claims and face litigation to deal with building safety issues, and address over £15M of defects, in 2024 the necessary expert evidence necessary to do so has been obtained. Leaseholders wear 2 hats, firstly as ManCo members that have to fund the ManCo to make the necessary claims, and secondly as leaseholders protected (with that hat on) by legislation for building safety expenditure.
It is not Ringley who are shifting any burden onto the residents, it is the legal structure that the flats were sold under. Given there are no banks able to lend the site money to make claims against the BLP Warranty, litigate against the administrator, or make a Remediation Contribution Order against the parties who built the property personally, it is the ManCo members who have to fund this. Without doing so flats will continue to be unsellable, unmortgageable and worth £Nil.
We remain here ready to manage and arrange that which the ManCo as our Client puts us in funds to do so. We have provided over 160 news update circulars in the last year, the latest being just last week - being the engineering drawings to fix the balconies which are fixed the outer face only of the building and until fixed are dangerous structures. We will continue to share all available information as each piece of the puzzle becomes available. To win litigation against other parties necessitates funding from owners to be able to appoint lawyers to litigate.