Dear Leaseholder, Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests. Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together. LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty. The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator. To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders. The next steps are to: • Push forward the BLP Warranty Claim, which offers the greatest chance of recovery. • Secure £1.1m from the administrator to create a fighting fund. Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first. We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference! For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support. Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.

Dear Leaseholder, Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests. Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together. LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty. The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator. To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders. The next steps are to: • Push forward the BLP Warranty Claim, which offers the greatest chance of recovery. • Secure £1.1m from the administrator to create a fighting fund. Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first. We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference! For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support. Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.

At Union Park, Ringley has managed and arranged that which the ManCo (as its Client) has been able to fund. Understandably with over £15m defects (heating, roofs, balconies, fire issues) and the developer in administration, leaseholders angry with their blighted properties worth £0 have been unwilling to fund their ManCo and so their ManCo has no money to invest in multiple legal actions that are necessary. Ringley narrowly achieved a 51% vote and collected c£300k in member’s contributions and has obtained the expert evidence necessary to take forward new build warranty claims, administrator claims and a Remediation Contribution Order claim also. Sadly, not one leaseholder, nor LB Hillingdon, nor Homegroup have been willing to stand as director of the ManCo. And last week the committee leading the ManCo also became divided and leaseholders at large objected to paying into the budget set to pave a pathway for stage 2 (to use the expert evidence in litigation, and to deal with getting rid of the waking watch and obtaining MCHLG money towards an fire alarm). MCHLG have spent the last 3 weeks asking the ManCo questions and delaying processing the waking watch relief fund application it appears worried about the solvency of the ManCo. Friday Ringley managed to get the Freeholder to stand as a director of the ManCo and today this has satisfied MCHLG who have said they will now release the waking watch relief fund money so the alarm installation (already started on Homegroup blocks) can continue. The Freeholder has decided to massively increase the 30.9.2026 budget further beyond the £2m the committee set. Given the Freeholder does not have to try to satisfy disunited groups of leaseholders, whilst harsh, we expect that the Freeholder will use the evidence procured, and specifications/ tendering of the roofs, balconies and replacement heating system that are all in play. And, hopefully in a few years’ time the value of properties at Union Park will be restored.

Dear Leaseholder, Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests. Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together. LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty. The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator. To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders. The next steps are to: • Push forward the BLP Warranty Claim, which offers the greatest chance of recovery. • Secure £1.1m from the administrator to create a fighting fund. Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first. We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference! For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support. Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.

Prior to the end of our management period, your Relationship Manager held a meeting with residents to explain the financial position and the limitations around day-to-day management. As you're aware, the only available funds for managing the development come from Service Charges. Unfortunately, your development was transferred to Ringley with a ‘sales’ budget rather than a properly structured operational budget, which significantly limited available resources. Additionally, there were unpaid voids for vacant units left by the developer, which were only settled when the freehold was sold. These financial constraints meant that Ringley had to operate on a very restricted budget from the outset. We fully acknowledge the concerns raised and appreciate that these issues are not the fault of the owners or residents. However, with such limited funding, we were required to prioritise statutory compliance over other works. We hope that your new Freeholder will provide their managing agents with the appropriate funding needed to carry out the necessary remedial works and address the outstanding issues.

Good afternoon, Please could you send more information to quality@ringley.co.uk so we can look into this matter further for you.

Good morning, We continuously look at ways of improving the service which we provide and would welcome your feedback as to the one star review which you left. If you could email solutions@ringley.co.uk with more details the team will then look into the matter for you.