I feel a moral obligation to write this review to warn any potential leaseholder or tenant considering a property managed by Ringley. For me and over 250 families in my development, they have orchestrated a nightmare, proving themselves devoid of ethics, competence, or basic human decency. Let's start with the gross financial mismanagement. Ringley is utterly incapable of handling our money. My service charge has skyrocketed without any justification—from £1,200 every six months to an outrageous £8,400 per annum. Where is this money going? It's clearly not going into our building, because our lifts have been shut off for over a month. Their excuse? There's "no money for reports." The level of incompetence is breathtaking. The neglect of basic repairs and their disgusting communication style is a daily frustration. In my own flat, I've reported two separate water ingress problems. The first one has been completely ignored for THREE YEARS. The second is still ongoing after a year with no action. When you manage to get a response, it's a single, abrupt line talking to you with pure contempt. Their mantra is always the same: "pay more, and maybe we'll help." whilst my service charge account was up to date as i payed via direct debit - It's disgusting. Most seriously, they have endangered our lives. The fire safety catastrophe is their greatest failure. Residents raised critical concerns with them back in 2020/2021, and they were ignored. Their inaction was so severe that the London Fire Brigade threatened a prohibition order on our entire development—which would have made hundreds of us homeless. The local council had to step in to fund a waking watch to keep us safe, and they have stated they will seek to recover those costs from Ringley due to their criminal mismanagement. Ringley knowingly put the lives of 250+ families at risk for years. And then they told blatant lies. When the council said they'd recover the costs from Ringley, the company turned around and tried to scare us by falsely claiming the bill would be sent to us, the leaseholders. It was a malicious lie. The council immediately doubled down and clarified publicly that they seek recovery from Ringley, not the leaseholders. This proves they will actively lie to cover up their own failures. It is abundantly clear that Ringley works exclusively for the freeholder, Grangeford, and not for us, the leaseholders who pay their fees. They are not a management agent; they are money-hungry vultures. A final warning: their director is paraded on TV as a property expert. It's a grotesque parody. She presides over a regime of neglect, intimidation, and dangerous cost-cutting. The gap between her media persona and our reality is staggering. Do not buy a leasehold property managed by Ringley. You are buying into a life of stress, financial exploitation, and unsafe living conditions. This company is a cancer on the property industry and deserves to be investigated to the fullest extent of the law.