Very helpful & courteous. Would recommend

Great customer excellent service.

Lived at the Manchester Bowes street residence for 4 years. The flats are nice relative to other flats in Manchester, although the price has gone up and up over the years. I was glad to leave in the end. …

Cant say much for Ringley. However, our cleaner Maria who cleans the block (Dartford) is very kind and always does a great job. 5 stars for Maria

My initial review mentioned that Josh has been great so far with quick replies. This was before we moved in. …

To begin with, working with Ringley was great, the property is nice and the journey to get the property to let was good. Everything was digital which was useful as someone trying to get the property while I was travelling. However when I got to the property, I found that the heating did not work in the living room and the internet was deactivated. These were solved with some urgency, though there should not be anyway that the property ended up like this before I got here, and they had 2-3 weeks of the property being vacant before I started the rent. I have ended up with issues surrounding car parking that still exist 20 days after the rent started, with no resolution in sight. Overall, it seems like there is an urgency to get people into the rental properties and the problems they encounter have no real processes and timely resolution.

Addendum: of late, June/July 2021, the service has been extremely poor. Sloppy administration, mistakes in correspondence, queries unanswered; communication becoming more and more remote. Hopefully their fees will decrease to reflect this severe decline in service?? Very professional company - as always one gets what one pays for and Ringley gives good value.

We own a flat at Caledonian Wharf. Ringley’s service has been unacceptable from day 1. No replies to emails. No one answers the phone. No follow-up on communal repairs like carpets and painting. The cleaner signs in but doesn’t clean — stairs aren’t even vacuumed. They also changed the main entry locks without telling us and locked residents out. Months later we still don’t have keys for the cupboards under the stairs and by the main door that belong to us. You cannot get through to complain. Very disappointing and stressful. I hope senior management reads this because residents have no way to be heard. Avoid.

Horrible company...Noone listens to tenants issues..lazy and incompetent staff

Useless at managing our road. We have complained multiple times to Ringley that they are not enforcing the parking restrictions, and as a result we end up with parked cars surrounding our house and often invading our property. This has been brought up to them several times via email over the past few years. Now we've even noticed people making fake permits, and even more people taking advantage of the free parking on our private road. Not sure what we're paying service charge for here, just a spot of gardening here and there!