A never ending list of great excuses for poor service and outdated sales pitches. We were very lucky to complete our move whilst selling with Connells, poor communication from Branch managers down, even when caught out on a lie it was covered with another. The saving grace were our solicitors and the estate agency's we purchased from who worked tirelessly chasing up and doing connells work for them. I could not recommend Alexander Lewis Estate Agents and Key Conveyancing enough and if we ever to sell again we will be going with them. Our experience with Connells highlights how company's like Purple Bricks exist as we are in no doubt that the service provided by Connells was little better and far more frustrating then handling the sale ourselves. Listening to sale pitches straight out of the 90's with cliche rich patter enough to make our dog want to vomit left us in little hope of a buyer let alone a decent offer, in the end we settled for lower offer from a landlord just to keep our dream of moving on track and to end the nightmare which was our contract with Connells Stevenage. So In conclusion if you are considering using Connells I would either stump up the slightly higher amount for decent estate agents like Alexander Lewis (my bad!!) Or save yourself a grand and all the poor service and Do it Yourself with Purple Bricks as they are no worse and alot cheaper.