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JLL Nine Elms

Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11

Claimed branch
4.6 567 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Sune C Google

Had the best experience so far with JLL. Charlie has helped me find my dream flat. He is so kind and had a genuine interest to make sure me and my partner found what we needed. Truly a star and a gem of a person! He has made everything easy … More

Reply from JLL Nine Elms: Thank you for your five star review.
Anastasiia Muliukova Google

Working with Xav was amazing. Very responsive and help throughout the whole process. All documentation was done smoothly. Thank you for being patient and understanding and helping out through all steps!

M L Google

Xavier and team were very patient with my requests and tried their best to explain every decision. Thanks for being with me every step of the journey!

Reply from JLL Nine Elms: Many thanks for leaving such wonderful feedback.
Marc Austen Google

Great experience with the Canterbury branch, Holly has been an amazing help with securing us our new home which we've happily settled into. Thanks again!!

Reply from JLL Nine Elms: Thank you for taking the time to share your positive experience with Holly and our Canterbury branch! We are committed to providing exceptional service and we are thrilled to hear that we were able to help secure your new home. Kind regards, Lucy, Customer Feedback and Support Team
Prakash Barathan Google

I had a fantastic experience with Mann Lettings in Canterbury. They did a great job finding the best tenant for my property. Jazmyn was especially wonderful she was professional, supportive, and kept me updated throughout the whole process. I’m so pleased to have worked with her and really appreciate all her hard work. Thank you, Jazmyn, and best wishes to you and the team!

Reply from JLL Nine Elms: Thank you so much for the kind words! We're thrilled to hear that you had a fantastic experience with our team at Mann Lettings. It was a pleasure working with you and we're happy to have helped find the best tenant for your property. We will make sure to pass along your compliments to Jazmyn. Kind regards, Lucy, Customer Feedback and Support Team
Michael Hayden Google

I dealt with Xavier from JLL Nine Elms for our move to an apartment in Wandsworth. He was professional and friendly from the start, and easy to communicate with. Viewing and inspection was organised with a minimum of fuss, and comms re vetting and the lease were slickly handled due to Xavier's liaison. Joanne was also pleasant to deal with regarding the lease. I look forward to moving in and to further positive interactions.

Reply from JLL Nine Elms: Dear Michael, Thank you for your positive feedback. We're delighted that Xavier and Joanne provided you with a smooth and professional experience. We hope you enjoy your new home in Wandsworth and look forward to assisting you in the future. Thank you, JLL
Anderson Shiaoi Google

I was recently transferred from overseas into our UK operation branch in London. So I had to find a fast and quick mobilization which required immediate availability of apartments (flats) and quick contract and paperwork processing. I had the luck to meet Ms.Siobhan Tomlin which is a young and lovely professional which helped me expediting most of the actions along the way. From the commercial perspective: JLL and Ms.Siobhan Tomlin are grade 10/10 !!!! Thumbs up, definitely.

Reply from JLL Nine Elms: Dear Anderson, Thank you for sharing your experience with us! We're delighted to hear that Siobhan was able to assist you so efficiently during your transition to London. Your high praise means a lot to us, and we’re glad we could meet your needs promptly. We’ll make sure to pass along your kind words to Siobhan. Best regards, JLL Team
Kirsten Bobbette Google

I had the pleasure of working with Xavier from JLL during our recent apartment rental process in Nine Elms, and I couldn’t be more impressed. From the start, everything was handled swiftly and smoothly. Xavier made sure we had all the information we needed, communicated clearly, and his positive, friendly attitude made the entire experience enjoyable. The apartment is amazing, and the whole process was quick and hassle-free. I highly recommend both Xavier and JLL for anyone looking to rent — fantastic service all around!

Reply from JLL Nine Elms: Thank you for your glowing review of Xavier and our service at JLL. We're delighted to hear that your rental experience in Nine Elms was so positive. It's great that Xavier provided swift, smooth handling of the process, clear communication, and all the necessary information. We're pleased that his friendly attitude made the experience enjoyable for you. Your satisfaction with the apartment and the efficient, hassle-free process is wonderful to hear. We appreciate your high recommendation of Xavier and JLL. We'll make sure to pass along your compliments to Xavier. Thank you for choosing JLL for your rental needs and for sharing your fantastic experience.
Ethan Kraus Google

I had an exceptional experience working with Xavier from JLL during my recent rental process. From the very beginning, Xavier was incredibly helpful, efficient, and professional, ensuring every detail was handled smoothly. He kept me informed at every step, answered all my questions promptly, and his positive, friendly attitude made the entire process stress-free. The apartment is perfect, and Xavier truly went above and beyond to make everything quick and seamless. Joanna also played a key role in concluding the tenancy agreement, ensuring all the final details were sorted efficiently. I couldn’t be happier with the outstanding service from Xavier, Joanna, and the entire JLL team – highly recommended!

Reply from JLL Nine Elms: Dear Ethan, We're thrilled to hear about your positive experience with Xavier and Joanna. Their dedication to providing exceptional service throughout your rental process is exactly what we strive for at JLL. Thank you for your recommendation and for choosing our team. Best wishes, JLL
James North Google

Xavier Hastings was excellent throughout the process. He was able to secure us a great spot in a short time period while being very communicative of the process over WhatsApp. Furthermore, Joanna was excellent with respect to providing us with all the relevant details in an efficient and professional manner. It was a pleasure dealing with both of them and I highly recommend!

Reply from JLL Nine Elms: Dear James, we appreciate your feedback on Xavier Hastings and Joanna's performance. Their efficiency, communication, and professionalism reflect our commitment to client satisfaction. Thank you for your recommendation. Many thanks, JLL

About JLL Nine Elms

JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.

Website: https://residential.jll.co.uk/

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings

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