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JLL Nine Elms

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent service from start to finish. Liam went the extra mile to find us a great flat, and was both attentive and responsive throughout the process. He even introduced us to some of the residents in the apartment block, which really helped address our concerns before purchasing. Thanks to his hard work, we managed to close the sale within very tight timelines. Extremely helpful, friendly, and professional - I’d highly recommend Liam and JLL and wouldn’t hesitate to use them again.

Reply from agent

Dear Jon, thank you for taking the time to write such a positive review. I will ensure your feedback is passed on.

5.00 /5

Jazmyn was really helpful. Made our move really simple. Would recommend

Reply from agent

Thank you for your kind words, we are thrilled to hear that Jazmyn provided exceptional service during your move! We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5.00 /5

I can not praise Neil and his team highly enough. They exhibit a professionalism, attention to detail, honesty and care that I have not come across in any other estate agency firm in Canterbury. From my phone contact with Charlie, who answered my questions quickly and efficiently to Neil coming to do the valuation and subsequent contact to get the contract agreed and in place, I felt cared for and respected. Please do not hesitate to use Mann of Canterbury for the sale or purchase of your property. Twenty out of ten, more if I could. Absolutely fantastic team.

Reply from agent

Thank you so much for your kind words and appreciation, it means a lot to us! We pride ourselves on providing excellent service and it's always a pleasure to hear that our efforts are recognized. We strive to go above and beyond for our clients and it's wonderful to know that we have succeeded in doing so. Kind regards, Lucy, Customer Feedback and Support Team

5.00 /5

Been there 13 years as a landlady and Paul Hughes -responsible for lettings never disappointed me. The service is very good and they manage to find me good tenants, drama free, and I feel they have my back. Any issues, if ever arisen, are immediately dealt by Paul in his calm, collected, friendly manner. It's everything a landlady wants from an agency.

Reply from agent

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5.00 /5

I recently worked with JLL Office to find an apartment and was very impressed with the professionalism shown by Xav and Joanna. They were both incredibly helpful and efficient, making the entire process smooth and stress-free.

Reply from agent

Dear Tareq, what wonderful feedback to receive, thank you for taking the time to leave a review.

5.00 /5

I had the absolute pleasure of working with Angela Wyles as my Residential Property Manager, and I cannot recommend her highly enough. Throughout my tenancy, Angela has always been incredibly responsible, responsive, and proactive. She consistently went above and beyond to make sure everything was handled smoothly, from day-to-day matters to any questions or requests I had. Her attention to detail and willingness to help made the whole rental experience stress-free and enjoyable.

Reply from agent

What a wonderful review to receive, thank you so much for taking the time to leave feedback. I will ensure this is passed on.

5.00 /5

I recently worked with Mr. Charlie Jeffery from JLL Nine Elms while searching for a flat in London, and I genuinely couldn’t have asked for better support. Even while I was still overseas, Charlie was consistently responsive, clear, and incredibly thoughtful throughout the process. He never tried to push any listing just for the sake of it — instead, he offered balanced advice, helped me weigh pros and cons, and even negotiated ideal terms on my behalf when possible. What stood out most was his integrity and professionalism toward both tenants and landlords. He truly aimed to create a fair and smooth experience for everyone involved. If you’re looking for a reliable and dedicated agent in the Nine Elms or Battersea area, I’d highly recommend reaching out to Charlie. He’s someone you can really trust. Thanks again for all your help, Charlie!

Reply from agent

Dear Tony, what fantastic feedback to receive for Charlie. We are delighted you had such a positive experience and hope you continue to enjoy your new home.

5.00 /5

I recently worked with JLL to find a flat, and I was incredibly impressed with the service, particularly the outstanding assistance from Charlie Jeffery. Renting a flat from overseas was pretty stressful, but Charlie's positive attitude and helpfulness made everything so much easier. He was consistently helpful, patient, and proactive to addressing all my question throughout the entire journey. I highly recommend Charlie to anyone seeking a reliable and supportive agent.

Reply from agent

So pleased to read such positive feedback for Charlie. Many thanks for taking the time to review.

5.00 /5

Jazmyn and Holly was absolutely amazing and went above and beyond for us. The process was very quick and we got the keys to somewhere within 2 weeks. Would highly recommend this estate agents. Thank you sooo much Mann.

Reply from agent

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5.00 /5

So today I completed on my house! Due to the personal circumstances of which i needed to purchase a property I was very fortunate to have had Sheryl guide me through a tough process. She was a friendly voice I needed to hear on the phone but was also very professional and certainly knows her stuff. I would like to say thankyou for everything and to the rest of the staff members too for always being on the ball.

Reply from agent

Thank you so much for the kind words and for choosing us to guide you through the process of purchasing your new home! We strive to provide a professional yet friendly experience for our clients and we are glad to hear that we were able to make it a little easier for you. Kind regards, Lucy, Customer Feedback and Support Team

Contact details
Sales Phone:

0203 147 1333

Sales Email:

Kyle.Spence@eu.jll.com

Lettings Phone:

0203 147 1333

Lettings Email:

daniel.turner@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00
Address

Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11

JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

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