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JLL Nine Elms

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I recently worked with Mr. Charlie Jeffery from JLL Nine Elms while searching for a flat in London, and I genuinely couldn’t have asked for better support. Even while I was still overseas, Charlie was consistently responsive, clear, and incredibly thoughtful throughout the process. He never tried to push any listing just for the sake of it — instead, he offered balanced advice, helped me weigh pros and cons, and even negotiated ideal terms on my behalf when possible. What stood out most was his integrity and professionalism toward both tenants and landlords. He truly aimed to create a fair and smooth experience for everyone involved. If you’re looking for a reliable and dedicated agent in the Nine Elms or Battersea area, I’d highly recommend reaching out to Charlie. He’s someone you can really trust. Thanks again for all your help, Charlie!

Reply from agent

Dear Tony, what fantastic feedback to receive for Charlie. We are delighted you had such a positive experience and hope you continue to enjoy your new home.

5.00 /5

I recently worked with JLL to find a flat, and I was incredibly impressed with the service, particularly the outstanding assistance from Charlie Jeffery. Renting a flat from overseas was pretty stressful, but Charlie's positive attitude and helpfulness made everything so much easier. He was consistently helpful, patient, and proactive to addressing all my question throughout the entire journey. I highly recommend Charlie to anyone seeking a reliable and supportive agent.

Reply from agent

So pleased to read such positive feedback for Charlie. Many thanks for taking the time to review.

5.00 /5

I had an exceptional experience working with Xavier from JLL during my recent rental process. From the very beginning, Xavier was incredibly helpful, efficient, and professional, ensuring every detail was handled smoothly. He kept me …

Reply from agent

Dear Ethan, We're thrilled to hear about your positive experience with Xavier and Joanna. … More

5.00 /5

Xavier Hastings was excellent throughout the process. He was able to secure us a great spot in a short time period while being very communicative of the process over WhatsApp. Furthermore, Joanna was excellent with respect to providing us …

Reply from agent

Dear James, we appreciate your feedback on Xavier Hastings and Joanna's performance. Their efficiency, communication, and professionalism reflect our commitment to client satisfaction. Thank you for your recommendation. … More

5.00 /5

I recently worked with JLL Office to find an apartment and was very impressed with the professionalism shown by Xav and Joanna. They were both incredibly helpful and efficient, making the entire process smooth and stress-free.

Reply from agent

Dear Tareq, what wonderful feedback to receive, thank you for taking the time to leave a review.

5.00 /5

Houseman Properties are a super firm to deal with. We had a fairly complicated tenancy situation to sort out (finding accommodation for a newly-arrived refugee family that we are sponsoring) and Emma at Houseman was friendly, efficient and …

Reply from agent

Thank you ever so much for your review. We were pleased to assist. We wish the family peace and happiness in their new home. Thank you for all your support.

5.00 /5

Emma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they …

Reply from agent

Thank you for the review. You have been a pleasure to work with we wish you health and happiness in your new home.

5.00 /5

We are plumbing and heating contractors that have worked with Houseman for the last couple of years. We’ve found them to be very organised and honest letting agents, always striving to do the right thing by their contractors, landlords and …

Reply from agent

Thank you for the review, it's a pleasure to work with you!

5.00 /5

I’ve been working with Houseman Properties since 2016, and honestly, I couldn’t recommend them more highly. I originally chose them because of their unique combination of property management expertise and expert property legal knowledge …

Reply from agent

Thank you for the review, you have been a pleasure to work with for all these years and a great landlord to your tenants. We both wish you all the very best in the future

5.00 /5

Jazmyn and Holly was absolutely amazing and went above and beyond for us. The process was very quick and we got the keys to somewhere within 2 weeks. Would highly recommend this estate agents. Thank you sooo much Mann.

Reply from agent

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

Contact details
Sales Phone:

0203 147 1333

Sales Email:

Kyle.Spence@eu.jll.com

Lettings Phone:

0203 147 1333

Lettings Email:

daniel.turner@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00
Address

Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11

JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.

Our team

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Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

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