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JLL Nine Elms

Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11

Claimed branch
4.6 567 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Jon Gibson Google

Excellent service from start to finish. Liam went the extra mile to find us a great flat, and was both attentive and responsive throughout the process. He even introduced us to some of the residents in the apartment block, which really helped address our concerns before purchasing. Thanks to his hard work, we managed to close the sale within very tight timelines. Extremely helpful, friendly, and professional - I’d highly recommend Liam and JLL and wouldn’t hesitate to use them again.

Reply from JLL Nine Elms: Dear Jon, thank you for taking the time to write such a positive review. I will ensure your feedback is passed on.
Chenghao Wu Google

I had the absolute pleasure of working with Angela Wyles as my Residential Property Manager, and I cannot recommend her highly enough. Throughout my tenancy, Angela has always been incredibly responsible, responsive, and proactive. She consistently went above and beyond to make sure everything was handled smoothly, from day-to-day matters to any questions or requests I had. Her attention to detail and willingness to help made the whole rental experience stress-free and enjoyable.

Reply from JLL Nine Elms: What a wonderful review to receive, thank you so much for taking the time to leave feedback. I will ensure this is passed on.
Tony Tseng Google

I recently worked with Mr. Charlie Jeffery from JLL Nine Elms while searching for a flat in London, and I genuinely couldn’t have asked for better support. Even while I was still overseas, Charlie was consistently responsive, clear, and incredibly thoughtful throughout the process. He never tried to push any listing just for the sake of it — instead, he offered balanced advice, helped me weigh pros and cons, and even negotiated ideal terms on my behalf when possible. What stood out most was his integrity and professionalism toward both tenants and landlords. He truly aimed to create a fair and smooth experience for everyone involved. If you’re looking for a reliable and dedicated agent in the Nine Elms or Battersea area, I’d highly recommend reaching out to Charlie. He’s someone you can really trust. Thanks again for all your help, Charlie!

Reply from JLL Nine Elms: Dear Tony, what fantastic feedback to receive for Charlie. We are delighted you had such a positive experience and hope you continue to enjoy your new home.
鄧詠嫣 Google

I recently worked with JLL to find a flat, and I was incredibly impressed with the service, particularly the outstanding assistance from Charlie Jeffery. Renting a flat from overseas was pretty stressful, but Charlie's positive attitude and helpfulness made everything so much easier. He was consistently helpful, patient, and proactive to addressing all my question throughout the entire journey. I highly recommend Charlie to anyone seeking a reliable and supportive agent.

Reply from JLL Nine Elms: So pleased to read such positive feedback for Charlie. Many thanks for taking the time to review.
Briar Wood Google

Having just moved to the UK, we were pretty overwhelmed by all the admin we had to sort out, finding a place to live was by far the biggest challenge. Siobhan and Joanna were absolutely amazing at getting us settled into our new home. They explained everything so clearly and made the whole process feel easy. We couldn’t recommend them enough!

Reply from JLL Nine Elms: Dear Briar, what a lovely review to leave. Many thanks for taking the time to provide feedback.
kristie zong Google

JLL has been an excellent and trustworthy company to work with. Charlie Jeffery was amazing throughout the whole process, who was always friendly, patient, and incredibly helpful. He took the time to answer every question and guided me through each step of the process. Everything went smoothly thanks to his support. It was a truly positive experience and I’m very happy with the service.

Ailin Salybekova Google

We recently rented an apartment with the help of Charlie Jeffery, and we cannot recommend him highly enough. From the very beginning, Charlie made the entire process smooth, transparent, and stress-free. He was always available to answer our questions, no matter how big or small, and took the time to explain every detail so that we felt fully confident in our decisions. Thank you, Charlie

Lena Stolyarova Google

Many thanks to Xav for being super helpful throughout the rental process. Appreciate expertise, patience and support! Was a pleasure working with him!

Bobs Google

I had a fantastic experience working with Chalie Jeffery from JLL. From the very beginning, he was friendly, professional, and incredibly knowledgeable about the local market. He took the time to really understand what I was looking for …

sharon jones Google

Michaela, Jade, Maxine and Oliver go above and beyond for their clients. My questions along with any other issues have been answered in such a professional, timely manner.

Reply from JLL Nine Elms: Thank you Sharon, we are pleased you have found us helpful!

About JLL Nine Elms

JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.

Website: https://residential.jll.co.uk/

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings

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