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JLL City of London

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Claimed branch
4.7 421 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Adam Kemp Google

As tenants we have always received outstanding service from all the guys at manning stainton. In particular Luke Whaler goes above and beyond and is a credit to the company

Reply from JLL City of London: Thanks Adam for choosing us and leaving such kind words!
Dave FitzGerald Google

My rental property was managed by Aishah from Manning Staintons. The tenants and I were super impressed by her efficiency in dealing with any issues. We were kept up to date with everything. I would like to thank her for her work and will not hesitate to use Manning Staintons in the future.

Reply from JLL City of London: Thanks Dave! Glad you would not hesitate to use us again, wishing you the best.
Chui Yan Yip Google

I'm a current landlord and use Manning Stainton as my letting agency. Alex Richards from the agency and the whole estate agents have been fantastic in making the letting process so easy for me. I feel rest assured that my property will be kept up to date with required regulations, regular checks and updates. Alex has also been really responsive and amazing at responding to any issues with the tenants and keeping me updated. I would highly recommend them.

Reply from JLL City of London: Thank you! We are happy that you had a great experience with us.
Maralyn Johnson Google

Review of Property Management Agent: Nicky Scales A heartfelt thank you for outstanding support and professionalism We have recently experienced an incredibly stressful period as landlords, spanning the last six months. Unfortunately, our tenant failed to pay rent, which led us to instruct solicitors to resolve the matter. Although the tenant has now vacated the property, they left the house in a truly appalling condition, one which was deeply distressing to deal with. Throughout this entire ordeal, our property management agent, Nicky Scales, has been nothing short of wonderful. Navigating the complexities of property law and tenant disputes can be overwhelming, but Nicky’s guidance made all the difference. She was always professional, patient, and exceptionally kind, gently leading us through every step and ensuring we felt supported and understood. Nicky’s expertise and dedication have been invaluable. She handled each challenge with remarkable composure and empathy, providing clear advice and reassurance when we needed it most. Her communication was prompt and thorough, making a daunting process far more manageable. We are truly grateful for her hard work and unwavering commitment to us. We wholeheartedly recommend Nicky Scales to anyone seeking a trustworthy and compassionate property management agent. Her professionalism and genuine care set her apart, and we feel very fortunate to have had her in our corner during such a difficult time.

Reply from JLL City of London: Thank you Maralyn for taking the time to leave such a lovely review, all the best going forward!
Zhan Lim Google

Amelia is a brilliant agent who made my big move from Australia to London such a smooth, stress-free and straightforward process. I am so grateful for the kind assistance from Amelia especially with my busy schedule as a full-time clinician. Will highly recommend!

Reply from JLL City of London: Dear Zhan, what a wonderful review to receive for Amelia. Best of luck with the big transition and thank you for taking the time to leave feedback.
Antony Proudlove Google

Outstanding by far the best agent i have dealt with 👍👍 …

Reply from JLL City of London: Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you had such a positive experience with us. Your kind words and thumbs up mean the world to our team. If you ever need anything in the future, don't hesitate to reach out. Cheers to more outstanding experiences ahead! 👍😊 …
Trevor Racke Google

All the years I’ve been in the property industry and across all sectors, I’ve not come across a better organised business and complete service than Houseman Properties. Both Emma and Raphael have been nothing short of excellent and have endeavoured to make sure everything went as smoothly as possible. Massive 5⭐️ rating.

Reply from JLL City of London: Thank you for the wonderful review. It has been a pleasure working with you. Wishing you health and happiness in your new home. Emma + Raph
Iurie Ermurachi Google

It’s hard to find a lettings agent and property management company that treats you truly like a valued client and treats their job like a profession. JLL provided excellent service providing honest assessments and transparent communication. …

Reply from JLL City of London: Thank you for your glowing review of JLL's lettings and property management services. We're delighted to hear that we met your expectations for professionalism, honesty, and transparency. It's gratifying to know that we handled the letting … More
Alasdair Mackay Google

I had the pleasure of working with George from JLL City Real Estate on securing a rental property in London, and I cannot recommend him highly enough. …

Reply from JLL City of London: Dear Alisdair, thank you for your positive feedback for George. I will make sure this is passed on.
Dane E Google

Great service, Luke is a great property manager who is incredibly attentive and any issues raised is dealt with in a very professional manner

Reply from JLL City of London: Thanks Dane!

About JLL City of London

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Website: https://residential.jll.co.uk/

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Royal Institution of Chartered Surveyors

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