I have worked with many agents in London, and I can confidently recommend Harry Martin. He really listened and understood our needs and provided suitable recommendations. He knows the market very well, and we are lucky to have crossed path with him!

We worked with Amelia to find a new flat and it was a 10/10 experience. She was responsive and helpful throughout the entire experience. So lovely to work with and we would highly recommend.

It's the best choice if you'd like to find lettings in London, JLL is a professional estate agency, esp thanks to my agent Amelia Hoskin, she patiently introduce every details of the property, negotiating with the landlord as well. 5 Stars highly rank!

I had a great experience with Rosie from JLL! She was very responsive and arranged a move in for me in less than a week. Very appreciative of her help and guidance through the process!PositiveResponsiveness

I'm very happy with the property, that I'm renting through JLL. They've been very professional and responsive and they helped to make the home move really smooth. I'd like to especially thank Rosie LynamPositiveResponsiveness, Quality, Professionalism, Value

I was under time pressure to go on holiday but Rosie Lynam from the London Team had helped very quickly and the formalities were cleared within a week. I would recommend JLL to everyone seeking professional and quick service.PositiveQuality, Professionalism

I think JLL has changed the perspective of the London agencies I have always interfaced with, thanks to Hannah Mitchell. Hannah, has been a continuous help and support, prompt and professional, I believe that I will buy a house through JLL in the future thanks to the enormous esteem I have for Hannah.PositiveResponsiveness, Quality, Professionalism, Value

Recently rented a new apartment in London and JLL did a great job of helping me. The letting agent (Rosie Lynam) was very helpful, available and knowledgable. Great service.PositiveResponsiveness, Professionalism

The agent who assisted me (Rosie Lynam) was very helpful and very responsive. I am not going to lie, at first looking at the reviews from google with words such as 'scam', 'poor quality', etc made me worried. However, I think the agent that helped me throughout the process proved this wrong. In fact, the process was smooth, and flawless, and the agent was very professional at all times despite having covid season. Firstly, I think I was lucky my agent was professional. Due to the covid, she understood that keeping distance on the viewing and compiling documentation process will be hard. However, she managed to make it as easy as possible throughout the process. She thought about what was easiest for me for full time employee in UK, and always kept in touch at least two times a week. Secondly, my agent went through many changes, and may updates on the new apartment. I requested something, and she gives me a solution to choose. I was able to get back with answer in less than 24h, and overall was very efficient. (eg. Inquiry: I want to have the big table removed as it is damaged. Can you do anything ? Answer: I spoke with the owner, and we can try to get alternative table ). The fact that she reached out to the owner to discuss the clients request made it easier. I guess it really depends on the agent, but overall it was not a fraud or scam. The apartment was cleaned and all my request has been passed to the owner. I am very glad I got help from JLL. In summary, 100% recommended to get help to find new home. The company is a listed company in exchange, so I think there should not be issue overall. Just make sure email address is legitimate from JLL I think it should be okay. Customer support was top class, and if still worried, would recommend reaching out to the chat from their website. The process is made easy for clients, even through Covid. I would definitely request from JLL again. Above will be my feedback based on experienced using JLL in 2021 March. Hope that helps.PositiveResponsiveness, Quality, Professionalism, Value

It was a very good rental experience. The feedback was timely and the work efficiency was extremely high. I only spent three days to rent a house! Although there were some unavoidable troubles in the process, Rosie helped me solve the problem quickly and timely, so that I could check in in time. I'm satisfied!PositiveResponsiveness, Professionalism