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JLL City of London

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Claimed branch
4.7 421 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Jay M Google

It was an Absolute pleasure dealing with Kellie hallier and her sales team. We purchased our family home and it was very smooth process from start to completion. Excellent communication and good customer care. I would highly recommend .

Reply from JLL City of London: Thank you for your lovely feedback. We're so pleased Kellie and the team made your purchase smooth and stress-free. We really appreciate your recommendation and hope you're loving your new home!
Kevin Barrow Google

Recently my wife and I had the pleasure of engaging with Kelly and Phil from Hilbery Chaplin in Hornchurch and I couldn't be more satisfied with the experience. From the outset, them and their team were incredibly friendly, making me feel welcome and valued as a client. What truly stood out was their helpfulness; they went above and beyond to address any questions or concerns I had, providing clear and insightful guidance throughout. Their knowledge of the market and the intricacies of real estate transactions was impressive, instilling confidence and trust in their expertise. Overall, I highly recommend Hilbery Chaplin for anyone seeking a seamless and enjoyable real estate experience. They truly exemplify professionalism and customer service excellence.

Reply from JLL City of London: Hi Kevin, we truly appreciate your detailed and thoughtful review. Its fantastic to hear that Kelly, Phil, and the Hornchurch team provided such a professional and supportive experience. Thank you for recommending Hilbery Chaplin - we're grateful for your trust.
Sonali Sharma Google

Amelia Hoskin is incredible and helped my renting process be breezy! Definitely recommend JLL services - very professional and streamlined renting process!

Simon Lam Google

Very pleasant buying experience, sale went much smoother with the help of this agent. Clear communication and very friendly staff.

Reply from JLL City of London: Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had a pleasant buying experience with us. Our team takes pride in ensuring smooth transactions and clear communication, so it's wonderful to know we hit the mark. If you need any further assistance or have questions in the future, feel free to reach out. 🏡😊 …
Terri Louise Rowlands Google

We have had a really positive experience from beginning to end and have felt supported the whole way.

Reply from JLL City of London: Thank you for your fantastic review! 🌟 We're delighted to hear that your experience with us was positive from start to finish. Supporting our clients every step of the way is what we strive for, so your feedback means the world to us. If you ever need anything else, we're just a call away. Cheers to new beginnings! 🏠✨ …
Gary Edwards Google

I was supported by Aishah and the support provided was excellent, prompt responses. nothing was too much. This was role model customer service brilliant and would recommend Aishah BIG THANK YOU Gary Edwards

Reply from JLL City of London: Thank you Gary! We appreciate your support, best wishes.
K.Y. Lo Google

Lily Boswell is always helpful and responsive in all matters. It’s hassle-free to have the office in managing my letting property. Highly recommended.

Reply from JLL City of London: Thank you for the positive review!
Gar on Pang Google

It was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.

B B Google

I’ve had an excellent experience working with Houseman Properties. From the very beginning, their team was professional, transparent, and genuinely attentive to my needs. They guided me through every step of the process with clear communication and honest advice, which made the entire experience stress-free. What stood out most was their dedication to customer service — they were always quick to respond to questions and went above and beyond to ensure everything was handled smoothly. The property itself is exactly as promised: well-maintained, modern, and in a fantastic location. I would highly recommend Houseman Properties to anyone looking for a reliable and trustworthy property company. Their professionalism and commitment to client satisfaction are truly outstanding. Thank you!

Reply from JLL City of London: Thank you for the five star review it’s really appreciated you are a pleasure to work with.

About JLL City of London

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Website: https://residential.jll.co.uk/

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Royal Institution of Chartered Surveyors

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