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JLL City of London

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Claimed branch
4.7 421 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Sana Haq Google

A huge thank you to the team at Manning Stainton for helping us through the purchase of our first home. The journey had its complications, but the staff were consistently helpful, responsive, and supportive throughout. They communicated clearly between all parties involved and ensured that everything stayed on track, even when unexpected delays occurred. Thanks again to everyone at Manning Stainton but especially Gideon, Gemma and Ruchelle for playing such an important part in helping us finally get the keys to our new home!

Reply from JLL City of London: Glad we could help, thanks for the review!
Masoud Ghalaii Google

We can’t thank Alex enough for his incredible support and efficiency after we experienced water damage in January. From the moment we reported the issue, he took charge, ensuring that everything was handled as quickly and smoothly as possible. He coordinated electricians, carpet installers, and other professionals to get our home back to normal in record time. He even arranged for the removal of a damaged sofa after two years (the landlady previously refused to remove it). Alex’s professionalism, responsiveness, and dedication made a difficult situation so much easier to deal with. We truly appreciate his efforts!

Anna Google

We are tenants through Manning Stainton and have had the fantastic help of Katie as our property manager. We were having problems with damp and mould so Katie arranged for a damp inspection which lead to damp-proofing work, re plastering, redecorating the whole room and a brand new wardrobe (of our choice!). Big thank you to Katie and our landlord for getting all of these improvements done.

Reply from JLL City of London: Thank you Anna😊 …
dod brokshi Google

We would like to extend our heartfelt thanks to Lily Boswell and the entire team at Manning Stainton Moortown in Leeds for the excellent service we’ve received over the past few years. Throughout our time renting the property, Lily has been incredibly helpful, professional, and responsive. She has always dealt with any issues promptly and efficiently, ensuring that everything was handled with care and attention. Her friendly and approachable manner made communication easy and reassuring, no matter the situation. It has truly been a pleasure dealing with Manning Stainton, and we’re very grateful for the support we’ve had during our tenancy. We wouldn’t hesitate to recommend your services to others. Thank you again for making our renting experience a positive one. ⭐️⭐️⭐️⭐️⭐️

Reply from JLL City of London: Thanks!
Saheed O. Ajayi Google

Our experience with Manning Stainton (Moortown) was great, having rented with them for almost 5 years. The moving out process was seamless as well. We had different housing managers over the period, but having Teddy for the last few years was a great ending to our renting processes - always polite in his dealings with actions taken immediately when any issue is reported. Shout out to Teddy and all the team at Moortown office.

Reply from JLL City of London: Thanks!
Helen L Google

Sam and the team were absolutely brilliant at helping me find a rental property last minute and I have been very impressed with the responsiveness, professionalism and high quality service from the team. Thank you Sam for helping turn a stressful situation into a much calmer one for us and for all your help and support in finding a suitable property and guiding me through the process to secure the tenancy. You’ve been wonderful and have gone above and beyond. I would not hesitate in recommending Manning Stainton lettings in Moortown.

Reply from JLL City of London: Thanks Helen!
kailash kashmira Google

We had a fantastic experience with Lily during our check-out process. She made everything incredibly smooth and stress-free, guiding us through each step with professionalism and efficiency. Her prompt communication and willingness to liaise with the landlord on our behalf were truly appreciated. Thanks to her support, the entire process was seamless, and we felt well taken care of. Highly recommend Lily for anyone looking for a reliable and helpful person at Manning stainton, Allerton avenue.

Reply from JLL City of London: Hi Kailash, we really appreciate you taking the time to leave a review, thank you!
Maja Sikorska Google

Teddy and the team are absolutely brilliant and have gone above and beyond in resolving any issues we came across at the early stage of living at our rental property. We have only been renting for approximately 2 and a bit months but we are very impressed with the responsiveness, professionalism and high quality service from the Teddy and the team. I would not hesitate in recommending Manning Stainton lettings in Moortown :)

Reply from JLL City of London: Thanks Maja, glad Teddy could help😎 …
Adam Google

I've been renting a property managed by Alana at Manning Stainton and I've been consistently impressed with her service. She's always quick to respond to any issues, and she handles everything professionally and efficiently. When the boiler broke down Alana resolved it quickly and with minimal fuss and she is always happy to answer any questions. I highly recommend!

Jenny Walton Google

Great service. Friendly, knowledgeable, proactive team

Reply from JLL City of London: Thank you for your fantastic review! We're delighted to hear you enjoyed our service and found our team friendly and proactive. Your feedback motivates us to keep delivering top-notch service. We're here whenever you need us, and we look forward to helping you again soon!

About JLL City of London

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Website: https://residential.jll.co.uk/

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Royal Institution of Chartered Surveyors

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