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JLL City of London

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I had the pleasure of working with Amelia during my recent relocation in Shoreditch and I cannot recommend her services enough. Amelia's responsiveness, extensive knowledge, and willingness to go the extra mile — even responding to queries over the bank holiday weekend —truly made the entire viewing and offer process a stress-free experience from beginning to end. My letting agreement came with additional complexities, as it required coordination with the curtailment of an unrelated tenancy. However, Amelia handled it all with patience and understanding, expertly navigating the difficult balance between advocating for both the tenant and the landlord. I genuinely felt that she had our best interests as tenants at heart, which is a rarity in the London rental market. Overall, my experience working with Amelia, Helena, and the rest of the team at JLL was truly excellent. Their impressive expertise, professionalism, and friendly demeanour make them a highly reliable and trustworthy choice for anyone in search of a lettings agent in London.

Reply from agent

Dear Christopher, Thank you for this fantastic review and for your kind words for Amelia. Great to hear that she was quick to respond to your queries and whole process was stress free. We will make sure to pass this on to her and the team. Thank you, JLL

5.00 /5

I have been dealing with JLL UK & JLL Malaysia for my london property, I am pleased with their services and they are very efficient and professional especially Mr Michael Lee from KL Office and Ms Hannah Mitchell from JLL UK London Office

Reply from agent

Dear Lawrence, we are very grateful for your 5 star review! Pleased to hear that both teams did a great job. They will be thrilled to read this! Thank you, JLL

5.00 /5

Currently living in a JLL managed property and so far the process has been really smooth. Amelia was really helpful and responsive when finding the flat and dealing with the contract, and her and Antonella have been very pro-active sorting out issues as they have come up since moving in. Highly recommend so far :)

Reply from agent

Dear Chirag, thank you for taking the time out to leave such a lovely review! Pleased to hear that Amelia and Antonella have been great at solving the issues and responsive, we are certain they will be very grateful to read your comments! Thank you, JLL

5.00 /5

I do not know what I would do without you

Reply from agent

Dear Saida, thank you for your kind words and 5 star review! Many thanks, JLL

5.00 /5

The quickest and painless renting ever experienced! Special thank you to Amelia for her guidance through all processes from showing the apartment to handing the keys to our future home.

Reply from agent

Dear Anna, it’s great to hear that you have had a brilliant experience with your rental thanks to Amelia and she was helpful throughout the process. Enjoy your new home! Thank you, JLL

5.00 /5

I worked with Alfonso Capogna to find and rent a flat - he went above an beyond to make sure I was happy with the flat as well as the terms and facilitated a very smooth move in process. Very efficient, great communication, and overall positive experience.

5.00 /5

Great service from the lettings team at JLL finding a new flat in a tricky time. Excellent communication and dedication throughout from Rosie Lynam at the London City Office made this process seamless.

Reply from agent

Dear Kobe, thank you for your 5a star review! Your opinion is valued greatly and it helps us maintain excellent standards of service to our customer. We will make sure to pass this on to Rosie. Thank you, JLL City Team

5.00 /5

I am about to move into a new property, and both Helena Grattan & Rosie Lynam have been extremely helpful in making this process as painless as possible. Have had a great experience with JLL so far

Reply from agent

Dear Morgan, we are very grateful for your 5 star review! Great to hear that rental process was as painless as possible thanks to Helena and Rosie, we hope you will enjoy your new home! Thank you, JLL City Team

5.00 /5

From the initial contact to the holding deposit, viewing to the signing, everything went smoothly and professionally. Big shout out to Alfonso Capona and his team for facilitating what usually would be a stressful process into a completely seamless experience! I see why JLL is known as the best

Reply from agent

Dear Sherwin, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review for Alfonso. We are certain he will be very pleased to see your feedback and we hope you will enjoy your new home. Thank you, JLL City Lettings Team

5.00 /5

Amelia Hoskin delivered incredible service in finding good potential tenants for us just within the same day right after getting the apartment on the market. She deals with everything efficiently and professionally. We are so thankful for your great help!

Reply from agent

Dear Teren, Dear Martin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review for Amelia. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Thank you, JLL City Team

Contact details
Sales Phone:

020 7248 6040

Lettings Phone:

020 7248 6040

Lettings Email:

Neil.Short@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 17:30
Address

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors

No marketing information available

No awards information available

No marketing information available

No awards information available