Credential
Credential
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2.00 /5
Not very forthcoming or helpful. Felt like our interactions were all hard sells rather than an attempt to help us find a suitable home (we attended a viewing and this review is in response to that interaction)
2.00 /5
Someone just called me in response to an enquiry I made over the weekend. They laughed at the fact they couldn't pronounce my name properly which was incredibly insulting. I then told them my circumstances and rather than attempting to find something more suitable or even explain she wouldn't be able to help, she basically just said 'sorry no, bye'. Not impressed!NegativeQuality, Professionalism
1.00 /5
Avoid Credential Estate Agents Ltd – Unfair Deposit Deductions I had a very disappointing experience with Credential Estate Agents Ltd and would strongly advise others to steer clear. Upon moving out of the property, they retained a portion of my deposit citing so-called "cleaning issues" — including absolutely ridiculous claims such as water marks on the sink. Yes, you read that correctly — water marks were used as a reason to justify withholding money. This kind of behavior is exactly why so many people have trust issues with letting agents. I would never recommend anyone use Credential Estate Agents Ltd. If you're a renter looking for fairness, professionalism, and transparency — look elsewhere. This is not the agency you want to deal with.
1.00 /5
I have reviewed when I first moved in and moving out was unfortunately no better. Throughout living in our flat we had many issues with the access, human faeces, rats, drug users, rubbish including animal waste which we asked for help with and we're either ignored or nothing was done. Everything that was broken when we moved in that we reported was never fixed. We had no fire safety until the last 2 months of our 2 year rent. Communication throughout was poor with many emails being ignored. I would never go through Credentials again. We then ended our contract and left and left the place as we found it and yet money was taken off due to some dust under a bed (which can't be removed) and wear and tear on the shower (which could not be changed with cleaning!). Such a stressful and disappointing agency to work with.
1.00 /5
They are totally rude people, my experience with them was terrible.
1.00 /5
I rented an apartment in the credential, they did everything they could to deduct all the money from us when we left, we paid professionals to clean the apartment, I almost died with the bathroom glass falling on me, they even deducted it saying it was my fault for not having been warned before and on the day the bathroom glass fell I was having a shower and they were warned, they even deducted the mark on the wardrobe rug from my deposit, beware of them, Ollie is grossly rude, they deducted a further £100 per a light bulb that wasn't changed and they even deducted the rubbish we left in the stored bin. Don't waste your time, I don't recommend them.
1.00 /5
They are totally rude people, my experience with them was terrible.
1.00 /5
Awful money grabbers - talking to you oli
1.00 /5
Had the worst customer service experience of my life with Ollie. Avoid.
1.00 /5
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108 Tooting Bec Road Tooting Bec, London, SW17 8BQ, London, UK, SW17
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