My boyfriend and I have been letting through Credential for the last 18-months and it has been an absolute pleasure. Our letting agent, Ollie, has been excellent from the get-go. He explained everything fully before we moved in and continued his professionalism throughout the whole let. Any problem or issue we had with the flat was dealt with quickly and efficiently. It felt like he worked for us as well as the landlord, which is exactly what you need in a letting agency! I would definitely let through Credential again!