I'm disgusted with this company. due to uncontrollable circumstances we have lost our rented property. We have had absolutely zero communication from anyone in the company. I have given consistent updates and no confirmation on their end and out of the blue we have lost the property even though we have a holding deposit.

This agency allowed a Tennant to completely trash our rental property. It has cost a large amount of money to rectify all the damage and disruption caused. The neglect and mismanagement was outside the covid period so not, in any way, a valid excuse. Without going into further detail, as a landlord I wouldn't touch this rental agency with a bargepole.

So rude, and if your a family of different ethnicity won’t give you a chance

Very disappointed with this estate agent. We found them to be dishonest, unprofessional and rude. We did not hear from them at all during our house sale process, no updates, nothing, and it was down to us to actually get the house sale through. Very poor service and I would not use them again.

Having rented for a year through this company, it took almost a further year and the involvement of the conflict resolution team at the DPS and the Ombudsman to finally get a conclusion to an unnecessarily unpleasant deposit return process. I’m fortunate that I was not dependent on the deposit, and was prepared to challenge the delays and total lack of communication and inaccuracies. The deposit was eventually returned but not without a huge waste of time and resources. The ombudsman found in my favour and an award was made. I would suggest other options if you have them.

Companies like this are keeping charities like shelter in existence! Leaving tenants in awful situations and no communication, highly unprofessional.

Absolutely disgusting!

Appalling company to deal with avoid there is better letting agents out there . Staff rude and unhelpful