Newton Fallowell - Lincoln

Having rented for a year through this company, it took almost a further year and the involvement of the conflict resolution team at the DPS and the Ombudsman to finally get a conclusion to an unnecessarily unpleasant deposit return process. I’m fortunate that I was not dependent on the deposit, and was prepared to challenge the delays and total lack of communication and inaccuracies. The deposit was eventually returned but not without a huge waste of time and resources. The ombudsman found in my favour and an award was made. I would suggest other options if you have them.