Website not particularly useful

Not the most helpful nor were the agents very good at listening. To be able to hang up a phone and "forget" to send a link straight afterwards... when it's literally the biggest part of your job. Amazing. Wouldn't recommend handing over any money to them

Very slow in responding then never calling back .

Apart from Steve Ashton at the Lincoln office we received a very poor level of service and care. When calling into the office we were made to feel a nuisance and an air of arrogance from certain staff members which was not only felt by us but by other professionals involved in the sale of our property. There was a lack of communication and felt for the fee charged little was done.

I'm disgusted with this company. due to uncontrollable circumstances we have lost our rented property. We have had absolutely zero communication from anyone in the company. I have given consistent updates and no confirmation on their end and out of the blue we have lost the property even though we have a holding deposit.

This agency allowed a Tennant to completely trash our rental property. It has cost a large amount of money to rectify all the damage and disruption caused. The neglect and mismanagement was outside the covid period so not, in any way, a valid excuse. Without going into further detail, as a landlord I wouldn't touch this rental agency with a bargepole.