Chancellors Lightwater

Would like a head office phone number or contact details Shocking service from Sam in the Kidlington office threatening my wife over contact as she is in hospital having a bowl operation due to cancer absolutely disgusting

The agent didn't know details about the listed property and had to call back after checking with the owners. Noting of the kind happened, only for me to find that already sold when called chasing.

Quite literally the worst estate agent I have dealt with, properties advertised are not for sale, trying to book a viewing is near on impossible, no one ever calls you back. I give up on Chancellors and will buy a property through another estate agent

Not great. Cant provide safe secure housing and won’t provide details in order to secure home insurance. I would go with someone else.

Absolutely shocking service! Save yourself the grief, stress of dealing with incompetent and immature "NON SALES" individuals. They are completely clueless of the housing market and DO NOT KNOW how to deal with people. We gave them our house on a 5 month agreement which is far too long! Failed to sell due to lack of experience, constant change of personnel due to sackings/breakdowns etc and immaturity of closing a deal and following up. Thank you to my RING.com, I could see and hear their inexperience each time which was so excruciating. Prior to one viewing, I had to take one of sales negotiators around the house and actually take him through the key selling points of selling my Home....can you imagine that!All their emails are are on a copy and paste basis with a slight change to parrot fashion feedback which as a VENDOR I do NOT want to hear the same crap! I heard afterwards they get paid for listing your house so be aware of being sucked in with their chatty deliverables as they are NON existent. Save yourself the bother and hassle!

The estate agents working at chancellors are incredibly rude and incompetent. We have recently just tried to rent a property through them and at every point we were confused, given conflicting information and left in the dark about what was happening with our application. I have never been spoken to so poorly or rudely, with one estate agent actually saying to me ‘I don’t see what your problem is’. Communication was so poor throughout and we were often given less than 24 hours to do certain things otherwise our application would be unable to progress. Once, we were given only 6 hours to transfer over our deposit and rent without confirmation that the property was legally ours. We were often left unable to contact anyone to ask questions and I’m still awaiting my call from management! Chancellors ruined what should have been a very exciting time for us.

Every dealing we’ve had with Chancellor’s has been terrible. Rude, arrogant and unhelpful is how I would describe every member of staff I’ve dealt with. We have moved out of our rental property, our landlord has said we can have our full deposit back but chancellors are ignoring our calls and emails. I’m absolutely disgusted with this situation - think long and hard before you use this estate agency.

Chancellors Group of Estate Agents Wow, what a Proffesional outfit again. Oh Mr Evenett we haven’t bothered checking our records so your gas safety is out of date. Can you turn off your gas supply. Um what about heat and hot water but no one can answer the question! This company is unreal, don’t know why landlords bother with them. Take money for doing nothing and happy for the second time in a year to leave a family out in the cold…….can’t go anywhere as one of the daughters has covid!! Fuming is an understatement

please do avoid using Chancellor's Newbury. My Mum rented her apartment through Chancellor's and she sadly passed away in Sept. No help has been provided by them to move the rent to the estate. They are withholding money. I have sent them all the documentation they have asked for and yet still no one responds. They don't call back and they don't email back. Two months on from my first phone call and they have not progressed anything or called me back once. thanks for being totally uncaring Chancellor's