The agent didn't know details about the listed property and had to call back after checking with the owners. Noting of the kind happened, only for me to find that already sold when called chasing.
Reply from Chancellors Lightwater: Hi Steve, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.