Reply from Chancellors Lightwater: Hello Clare, we are disappointed that you have rated us only two star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact chris.gray@chancellors.co.uk if you have any questions we can assist with. Many thanks.
Chancellors Lightwater
76 Guildford Road, Lightwater, Surrey, GU18 5ST, South East, UK, GU18
Featured
Claimed branch
4.2
944 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
I am extremely disappointed with my experience at Chancellors Lightwater. After having my offer accepted on a property and starting the buying process, I was unexpectedly informed that the property was sold to another buyer who offered a …
Reply from Chancellors Lightwater: Thank you for bringing this to our attention Neesh, we really appreciate it and are sorry that you have found it necessary to do so. So that we can get some more information to why, please can you send an email to directors@chancellors.co.uk? Thank you.
Unfortunately you cannot leave less than 1*. Chancellors Lightwater are truly the most unprofessional company I have ever had to deal with. As a seller the marketing price was agreed upon, we were then badgered into quickly signing into a …
Reply from Chancellors Lightwater: Hello Dave, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Chancellors - Lightwater Estate Agents branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
If I could give 0 stars I honestly would. AVOID AVOID AVOID! THEY SCAM YOU! They tell you things you want to hear and do not deliver! …
Reply from Chancellors Lightwater: Hello Tommy your feedback is important to us and we are sorry to read that you have concerns currently relating to our Lightwater branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
If I could give 0 stars I honestly would. AVOID AVOID AVOID! THEY SCAM YOU! They tell you things you want to hear and do not deliver! What happened to no sale no fee? It’s been 2 years since we put our place on the market. They told us if they could not sell they would not charge us. Now they are sending us threats of legal action if the invoice is not paid. Super incompetent and do not know what they are doing. Do not buy or sell through them! Run as far as you can otherwise you might get stung with their scam next!
Reply from Chancellors Lightwater: Hello Tommy your feedback is important to us and we are sorry to read that you have concerns currently relating to our Lightwater branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
I Would not recommend Chancellors, I have lost all faith in relations of customer services and branch representatives, there has been nothing but hassle since the start, I am now being invoiced energy bills when I never even moved into the property (Chancellors mistakes), I have had un answered emails!! And was given a contract that wasn’t even possible to proceed with. Hope this review helps others as the past four weeks has been nothing but stress.
Reply from Chancellors Lightwater: How unprofessional, that’s disgusting
Frustrated is an underestimation. After speaking to 4 people at the Wokingham Branch, sending in emails as well as being assured a manager would contact me, nothing.......Will definitely not get any of our business whether buying or selling. No customer service!
Reply from Chancellors Lightwater: Hello Neil, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. … More
A horrid experience. This letting agent are not responding to us when we request our security deposit back. The landlord has even said they don’t want to claim any of it from end of tenancy report. Chancellors Richmond upon Thames are scummy
Reply from Chancellors Lightwater: Hello Paddy, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Richmond branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
Worst estate agent ever!! Please avoid this firm at all cost!! They got my business by overpricing the value of my property at £800K and signed me to a 6 month contract that I can’t get out off and within the space of 3 months they …
Reply from Chancellors Lightwater: Hello, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Lightwater branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
About Chancellors Lightwater
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Website: http://www.chancellors.co.uk
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