Absolutely amazing !! Suzanna Evershed was so friendly and helpful . I was a tenant and nothing was ever too much trouble for her. In fact, we were so impressed we then used Brock Taylor to sell my Grandfathers house. Again, they were amazing. Highly recommend!!!"
Having spoken with various agents, Brock Taylor were with no question the most knowledgeable, positive, professional and efficient. The company set up and employees work ethic is fantastic. I could not recommend this agency enough they have changed my view on Estate Agents.
I have just become a tenant through Brock Taylor and they have been fantastic, everyone in the lettings department was so friendly and helpful, right from the start. Suzanna made sure everything went through smoothly, and was always on hand to quickly to reassure me or sort out any queries I had, and I'm now looking forward to moving into my new home in a couple of weeks. Simply put, the whole process couldn't have been any easier, so a huge thank you from me!
Having moved about 10 times in the last 15 years or so, I was always disappointed with Estate Agents. Brock Taylor were exceptional from the moment we viewed the house, Richard the after sales person was always updating me, always responded straightaway and friendly and professional. Everyone there always delivered and finally Josh gave us the good news the exchange had happened. Thank you and don’t go anywhere else. Great team.
Dealt with the sales department who were really helpful and made buying a house less painful by great follow up. Would recommend
Excellent, helpful, friendly staff. Can't fault at all. No hesitation in recommending. I am a tenant and the lettings staff and property management team are fantastic!
Brock Taylor were the agents selling the house that we just bought. Buying a house I had no choice over who to buy from - you just go with whatever agent is selling the house you like the look of online rather than 'choosing to buy a house from agent x or y'. The viewing was pretty standard - young bloke shows you around the house, I imagine that is virtually the same across all firms. There is only so much value in being able to point out nice windows and floors. Where the great value came from was the way Brock Taylor ran the whole process once we made an offer. They have a specialist team headed by a qualified surveyor whose sole job is to manage to the chain and this is so valuable. Our chain had 4 links to it and whereas the agent selling my house just sat back, Richard at Brock Taylor was engaged every few days, up and down the chain, smoothing over issues, managing expectations and trying to keep things on track. Therefore if I was selling, I would look for this factor - a company that will manage the process smoothly as this is the difficult part of the process when you want professionals handling things, not some random sales team who feel their job is done once they receive an offer, then sit back and wait for their commission. If I was selling in the future I would 100% use these guys.
Totally impressed by Brock Taylor & in particularly Suzanna Evershed. Suzanna was extremely friendly & professional from the moment we met her. She also successfully found a tenant for my property very quickly. Can thoroughly recommend Brock Taylor on the experience I have had so far. Well done Suzanna & thanks for looking after us so well.
Terrific professional service Brock Taylor continue to give me the highest professional service. Whether I am buying, selling, or having my buy-to-lets managed, I also receive a great service.
This was my first major issue with the property in nearly 3 years of renting and it was all sorted out with very little hassle. The Property Manager (Kerry) was professional throughout and tried everything to resolve my issue as quickly as possible. Kerry managed to keep me informed of progress and show compassion whilst keeping an impartial view as the agent. Thanks again Kerry!
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2-4 East Street, Horsham, West Sussex, RH12 1HL, South East, UK, RH12
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