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Ryder and Dutton

22 Market Place, Heywood, Greater Manchester, OL10 4NL, North West, UK, OL10

4.8 736 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

a Google

Avoid!!! , they are the worst agents in town, they deduct money to students for no reason, they take commissions and deposits for absolutely no reason, they deserve to go out of business

Reply from Ryder and Dutton: Thank you for your feedback. We’re sorry to read this, as it doesn’t reflect the standards we hold ourselves to. For clarity, we cannot and do not deduct money from any deposit without proper justification and supporting evidence. All deposits are protected in line with legal requirements, and any proposed deductions must be evidenced and agreed or resolved through the relevant deposit scheme. This is a regulated process, not something we can act on arbitrarily. We take allegations like this seriously. If you have had a specific experience with us, we would welcome the opportunity to review this properly and address any concerns. Please contact us directly so we can investigate and provide a full response.
Millie Grew Google

I wish I could give no stars. Worst company for student housing. Place was in an unsuitable condition when we moved in, broken bed, no curtains and the place is covered in mould everywhere. They don't care if it created health issues and take weeks to reply or fix broken items. I wouldn't recommend at all to my worst enemy. If you want to be ripped off and live in absolute dump you found the right company to rent with.

Reply from Ryder and Dutton: We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. What you’ve described falls well below the standards we aim to provide, and we take concerns around property condition and health very seriously. We would like the opportunity to investigate this properly, my colleague Hayley will be in touch with you directly for this. Thank you again for your feedback—it helps us identify where we need to improve.
Daniel101 Google

Awful Service from catherine salsbury ..rude attitude

Reply from Ryder and Dutton: Hi Daniel, Thank you for your feedback. We are sorry to hear that you felt your experience did not meet expectations. We take pride in delivering a high level of customer service, and the staff member mentioned has been with us for many years with an excellent record for professionalism and care. We always want to ensure our standards are consistently upheld and we hope to have the opportunity to speak with you directly. If you’d like to contact us to discuss further in order to understand what happened to make you feel this way please contact the office and ask for Fran on 01706369361.
Yoana Kostova Google

Unfortunately, I also made the mistake of booking a room with them for a second year, thinking it might be a bit better. However, the houses they offer are very old, and as soon as you start living there, the outdated gas stoves and radiators begin to break down. It’s been an awful experience, and they don’t even offer the option of a rent reduction, which is absurd in this economy. The cleaning company they work with also doesn’t do its job, which feels very unfair since I’m pretty sure the overpriced rent covers the weekly ''cleaning services''. Just try to find a room outside of these housing companies- not only you pay less for the same living space but you usually can make amends with your landlord easier. And If you have no other option then to choose Studentstay, make sure It’s building D or E(the new ones).Otherwise Xior is also an option even if it's veryyyyyyy overpriced. I've not heard many complaints. Update: waited more than a month for my deposit and If i had never asked them about It, they would have kept it. The mistake was theirs and they didn’t even apologise for keeping my money without notifying me. Very unprofessional, very incompetent, and unfortunately, I don’t have the money for a lawyer, but I hope someone does and takes down their whole trash company.

Amin Rasouli Google

Overpriced housing. My house was not cleaned at all before I moved in and they rejected the request to clean it even when I sent photos. In winter the hearing system didn't work and it took a whole week to fix it. At the end I didn't …

Dori Google

Bad experience and had random guys as room mates

Michael Lancaster Google

Embarrassing approach to being a 'estate agent'. If you are in a vulnerable position whilst selling a property, avoid Sharon. She was obnoxious, unsettling and completely on the buyers side.

Reply from Ryder and Dutton: I have taken some time to reply to this review due to how disappointed I was that you actually wrote such unkind words. Whilst I understand your personal position with regards to your sale was complex and difficult for you, I worked incredibly hard to support everyone in the transaction in order to get the result that you wanted - the sale to go through! Yes, sometimes I was firm, but I was always fair and at times, there was no option but to be so. I can categorically say that the work I did (much of which was way beyond the normal call of duty as an estate agent as well as often being out of normal hours and dealing with scenarios that were far from the norm), actually enabled the transaction to cross the line. I am confident that there are very few agents out there who would have been able to handle the situations that were involved in this sale. I hope that you are now settled in your new home and wish you all the best for the future.
Rigby and Marchant Google

I feel compelled to leave a review in the hope that someone at Technicweb makes contact. They stopped hosting our website in September but continue to invoice us. If you try to contact their accounts department they do not answer the phone, if you email they do not respond until you receive another invoice. BEWARE dealing with this firm

About Ryder and Dutton

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Website: http://www.ryder-dutton.co.uk

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