Very professional and efficient. Queries are responded quickly as well as to inform us the progress at any stage. Ross Mabbut is very professional and courteous with good knowledge of local Oxford market in general, and the property that we were interested in. In addition, other staffs are as efficient and friendly inc. Melissa Bush, whom I never met but enganged in a polite but friendly telephone conversation and advice. We were also pleasantly shocked when the ‘Sold’ sign was removed immediately in the early morning after completion date. That is one example of how efficient they are. Thumbs up..
The Breckon & Breckon ream handled both our sale and purchase. We primarily interacted with Ross, who was unfailingly prompt, sharp and professional. He quickly ascertained our aims and priorities and worked toward them. When it was clear that we wanted to push forward on an accelerated timescale, he did everything he could to make that happen. He was never condescending or insincere, and we never doubted that he was looking after our interests. He and Matthew were invariably straight in dealing with us, including when their advice or news was not what we may have wanted to hear. It made a difficult, stressful processs much easier and less painful. The broader Headington team were also great, and operate as a very high functioning team of professionals. Overall, we could not have asked for better support and service. Written from beside our cozy new fireplace - thanks Ross and colleagues!
Good advice, always pleasant to deal with, great local knowledge, right pricing, got the right sale at the right price in a surprisingly quick timescale.
From the start excellent service. Every time there was something not working the agency arranged either a replacement or fix the problem. I would use again .
Amy went the extra mile for us in helping us sort out our new home and even assisting us with extra storage possibilities to make the move work out. We were really impressed with the help we received and would happily recommend Breckon and Breckon.
I found Ross Mabbutt to be unfailingly efficient and courteous. He kept us informed as to what was happening at all times, and did his best to see the deal through to everyone's satisfaction. This involved a fair amount of chasing up at various times but I would not fault his commitment at any point. Communication with him was easy; he never failed to return calls or to make me feel a valued customer.
Following a family bereavement, my family and I were left with the difficult decision to sell our beloved family home. From the beginning of the sales process, Ross and Matthew gave me realistic expectations about what could be achieved for the house sale, and I was assured by their professional approach and detailed market knowledge. Through some thoughtful and extremely competent estate agency work, Ross went on to deliver, what can only be described as the "perfect" buyers. He kept me fully informed of developments throughout, working courteously and efficiently. I couldn't be more grateful for his patience, professionalism and sensitivity at every part of this journey, and am truly delighted with the outcome. Thank you so much. Lorraine K.
Ross provided us with a professional and courteous service keeping us up to date throughout the sale. He provided a very personal service and took a lot of the stress out of selling our property. We were very pleased with the service and would recommend both Ross and Breckon & Breckon to future sellers.
We used Breckon & Breckon to buy a property in Marston, Oxford in 2017. Our agent was Ross Mabbutt throughout and we were very happy with his service and would definitely use Breckon & Breckon again. In particular, at various points when we needed to put questions to the sellers or arrange on site visits he communicated our requests very rapidly and got back to us soon, so this was not a cause of delays as can be in some house sales. I never had trouble getting hold of Ross or someone else from the office; on just one occasion when he was out of office his manager Matthew Heavens took my call and helped me set up a site visit with a contractor, so there was no delay. We also feel that our interests and those of the sellers were faithfully represented. In short, happy to recommend this agent and agency.
I found Matthew Heavens' experience and knowledge invaluable in the recent sale of my property. It is so refreshing to find an agent who is down to earth, professional, courteous and genuinely helpful and patient. I would thoroughly recommend Matthew and Breckon & Breckon for their highly professional service and friendly and respectable approach to doing business with a human touch. Thank you to Matthew for processing my sale so efficiently.
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109 London Road, Headington , Oxfordshire, OX3 9HZ, Midlands, UK, OX3
Website:
http://www.breckon.co.uk/Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of seven offices in the county of Oxfordshire. <p> We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. <p> As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.
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