Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my dads house and he was just brilliant. Jodie was amazing with everything kept me informed at every moment of every step and all I can say is she did above and. Beyond to help me with absolutely everything. Sold dads house in 8 days I definitely would not go any where else cannot sing there praises enough
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and polite. Jenna who managed my purchase was excellent. Easily contactable, answered any queries promptly and dealt with any issues quickly. My house purchase went through very quickly without any major problems. I would definitely use this branch again for if I needed an estate agent. Highly recommended!
From the moment we decided to have the house valued, the agents were commited, professional and strived for perfection in the photographs taken. We decided that we didn't want to put the house on the market until a later date - the agents were fully understanding and when we contacted them a few months later, they were fully supportive in arranging viewings etc to sell the house. Our house sold within one week, we worked with Jenna in completing all the necessary arrangements to ensure we exchanged and completed the sale successfully. Unfortunately, there were many problems along the way from the two people above us in the chain. Jenna was so supportive and really went above and beyond her job description - reassuring the purchasers of our house and working incredibly hard to ensure things were going the right way for our new house. I would highly recommend using Oulsnams to buy or sell a property.
I was so impressed with the general friendliness and agents took a personal interest in my case. They even contacted the vendor direct when I had a query, putting my mind to rest quickly - information was not confirmed by my solicitor for another few days
Impressive level of service and support in the marketing and ultimate sale of my property. From the very first time I walked into the office until the sale completed they acted in an extremely professional manner whilst remaining friendly and informative. I could not have asked for more.
From start to finish we simply cannot fault the service provided by the whole team at Robert Oulsnam and Company's Hagley Road branch. Within a day or two of popping in to discuss putting our property on the market they had been round to take some excellent photos and note down all of the key details. The property was online just a day or so later with half a dozen viewings booked almost immediately. Communication was extremely efficient throughout this process and every prospective buyer turned up on time with one of them putting in a full price offer within five days of our home being listed! As with most house sales there were one or two obstacles to overcome and again the team - notably Branch Manager Jenna Hill - went above and beyond what could be expected to ensure that the sale stayed on track right through to completion. In short Robert Oulsnam and Company don't just sell...they excel!
Robert Oulsnam and Co in Bearwood helped me sell my house around 6 months ago, and are now helping me with the purchase of another. I used them after another agent unsuccessfully listed the property for 3 months. Jenna at Oulsnams advised us on how to make sure we'd sell, and also the photos they took were amazing and really showed the house off. Their service was exceptional at all times, very streamlined, honest, helpful, friendly and efficient. We sold very quickly and had a number of offers. It was well worth the fee we paid. Now currently purchasing a property I've found the same level of service runs throughout the branch. I'm very happy and would highly recommend Robert Oulsnam and company; I wouldn't go anywhere else. Thank you!
Cannot fault the efficiency of Robert Oulsnam and Company estate agent in Bearwood, West Midlands. From the initial meeting of the lady that showed us around the houses, the girls and the fellow in the office, the telephone manner and the quality of service we had was outstanding. Cannot praise them all enough and totally happy to recommend this estate agent to buy or sell a house for you! 10 out of 10.
The team at the Oulsnam Hagley Road branch were particularly helpful during the purchase of our house in Bearwood recently. Jodie Austin who was brilliant right from the start to the finish, kept us informed throughout the sale. We had lost of building work that was being carried out on the property, and she managed the whole process really smoothly. Without her support and knowledge we might have given up on the sale. Can't thank her enough. We are now making our house into a dream home
Would recommend this estate agent. They acted on the purchase of my first house and kept things moving along and were proactive in chasing things up.
517 Hagley Road, Hagley Road, West Midlands, B66 4AX, Midlands, UK, B66