My partner and I have rented two different properties managed by Umega Lettings over the last three years and two months. We have always found the team at Umega helpful, approachable and responsive. Our main points of contact over the last couple of years have been Vicky in marketing and Nikki in maintenance, who have both been great at getting back to us promptly and in a friendly manner in relation to any issues and enquiries. As someone with a fair amount of negative experiences of estate agencies in the past (extremely poor service, docking deposits for no good reason etc.) I would not hesitate to recommend Umega as a reliable, efficient and professional company if you are looking to rent a property in Edinburgh. Thank you Nikki, Vicky and the rest of the team at Umega for your help over the last few years - we'd definitely use you again!
Can't recommend this company highly enough. After two years trying to lease my flat independently, I contacted Umega after problems with a non-paying non-leaving weasel of a tenant. They got the guy out and set up a payment plan. The flat was a disaster area when we got it back: Umega had it spotless and a new reliable tenant found within days, all for a reasonable cost. And all while I was in Australia. I sent enquiries to 10 or so Edinburgh agents before making my choice. Save yourself the time, go with Umega!
Umega has proved to be the most reliable and trustworthy letting agency I have ever dealt with. From the first viewing up until the day we moved out, staff were always ready to help in a friendly & positive manner. Any technical issues (of which there were only a couple) were dealt with swiftly and professionally by the Umega team. We really could not have had a better experience with a letting agency. Thanks!
Overall had a decent experience renting with Umega. A special thank you to Nora, our property manager who was very helpful when we were moving out, and who went out of her way to return a house key to me which I had accidentally returned along with the keys of the property when leaving.
In general we've had a nice experience with Umega and most of the team have been friendly and helpful. We had a bit of a difficult time moving in as there were many issues with the flat and the inventory wasn't accurate (hence the 4 stars). However, the issues were quickly solved and since then they have always been helpful and responded fast to any issues. We are especially happy with our new property manager Ioni who has been great.
Umega has been really helpful in letting my car park space. I've worked with a few people, most recently Krystian. They were incredibly open to my feedback on the contract and requirements for a leasee, and were always pleasant and helpful. Very happy with them!
Umega have been reliable and helpful! It's nice knowing there is someone there looking after the property , if something does arise they are there to help find solutions with tradesmen etc , although mostly has been smooth running without many problems to deal.with
I spoke to Chris multiple times on the phone throughout the process of securing our property; he was always helpful, kind and reassuring. I also appreciated the clear and straightforward emails that I received from Yazmin. The only disappointing part of the process was that we were not allowed to store items in the storage room of the flat prior to assuming the lease, despite having the consent of the current tenants to do so. I appreciate that the inventory list had to be carried out. However, the procedure is inconvenient for students and resulted in further expenses. Despite this, my overall experience with Umega thus far has been positive.
Been renting with Umega almost two years and overall the experience has been pretty positive. I’ve had a few issues with the flat lately and since taking over as property manager, Courtney has been really responsive and great in getting contractors out and following up. Thanks Umega and Courtney for the great service ☺️
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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3