It has been a real pleasure working with Umega so far in finalising the tenancy for a new flat - great service, responsiveness and overall positive energy to work with. Erin and Rebecca are both excellent letting managers!
Really delighted at the way that Robert, Natasha and Emily handled getting in tenants and my property up to spec for letting. All of them were really easy to communicate with, professional and very helpful. Would recommend using Umega.
Extremely impressed with Umega. They guided me through the process of buying and renting my first property in Edinburgh. Any issues that have arisen since, have been dealt with promptly by Mohammad, Callum and the team. Highly recommended.
I have been a Landlord for many, many years and similar to other reviewers considered Umega as a result of a long , slow deterioration in service from another agent. Oh my goodness, my experience with Umega was like opening the window in a stuffy old house...what a refreshing breath of fresh air! They made the transfer over seamless. They secured excellent tenants for me almost immediately at a good market rent. The process was clear, the costs transparent, communication was very good and it all happened with consummate ease...the true sign of a professional. This is a young ( relatively speaking) firm , with engaged and energised staff. I have been delighted with the service and am now looking to transfer over my other property. A big thank you Natalie, Steve and Natasha for all your hard work. I now have my own property manager, Callum and look forward to working with him going forward.
I have been using Umega Lettings for over 10 years now and would highly recommend their property management & letting services. Located overseas, it's vital for me to have regular and prompt communication and to know my properties are in safe hands - Umega have consistently delivered an excellent service over the years. Alicja Czarnomska has taken over as my property manager recently and has continued the good work from Nikki Moore before her.
As a Landlord who utilises Umega Lettings to rent my property, I cannot recommend their services highly enough. Both their sales and management departments are phenomenal - streamlining the entire process from start to finish (I've had the privilege of working with Erin, Emily, and Isla, all of whom were one step ahead of me with any queries or concerns I may have had). Service is always with a smile, and the results are second to none. Very deserving of all accolades they have received so far, and they deserve many more going into the future.
We did some research to find who would be the best agents in Edinburgh and asked a lot of folks. We chose Umega because of these reviews and after we had talked to them in person. They have not disappointed. In just over a month they have gone from helping us get the property listed, all the appropriate organisation done, renting it out and getting the first payment. Their process has been seamless - when they said that someone would be contacting us, they did. Above all, their value on taking care of people is evident. I'm very impressed so far.
We greatly enjoyed working with Umega Lettings. In particular, our agent, Emily, did an outstanding job. She communicated regularly and clearly through the rental process and was always quick to reply with any questions we sent her way. Likewise, if Emily was unavailable, she directed us to an equally helpful colleague. Having viewed numerous properties in Edinburgh through many agencies, we were thrilled to discover the unparalleled professionalism and high standards of Umega.
Me and my family wanted to take a minute to say how impressed we are with the Simon Douglas property manager from Umega Lettings and the whole team in Umega. From the very beginning Simon joined in Umega lettings and appointed as property manager for the flat I rented from Umega has been very informative and extremely helpful. He is always contactable and is always prompt in answering questions and organizing anything that needs to be done. The minute I told him that I need to vacate the flat as my company transferred me to other country, he was so helpful and supportive to me to vacate the flat which went very smoothly . It was almost 4.4 years of my journey with Umega letting and never had a single instance of issue with Umega team in this journey. Whole team is very good and professional manner. Simon truly goes above and beyond to deliver wonderful, personalized property management of the highest standard. I have rented several properties both domestically and internationally and in our experience first-rate property managers are hard to come by. Thank you Simon! Thank you Umega team. I would highly recommend Umega to anyone who wish to rent or buy a flat/home. I am sure you will be happy. Thanks Anand Nama As far as my 3 years experience with this agency, Umega lettings is a very good and well organized professional letting company. Property managers ,specially Callum Beattie is very supportive person at all the times I need some help regarding the property issues. He always response quickly and resolve the issues very sooner. the other staff at Umega also response quickly and pass my messages to property managers on time. Appreciate their support and I wish good luck to whole Umega team. Thanks for your continuous support for 3 years and looking forward a same relationship and support. - Anand Nama
Umega Lettings was very helpful throughout the whole process. We had just moved from Australia and were renting in the UK for the first time so it was a difficult transition made easier by the team at Umega. Would recommend their services. Five stars.
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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3