Northwood - Edinburgh
Northwood - Edinburgh
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
07.10.2015
I phoned the office having
I phoned the office having just moved out of a rented flat with Belvoir with the hope that they could pass on my details to the current tenants, as some very important post was to be delivered which I could not change the address for. Whilst I now understand this is not something that should be asked of new tenants, I found the advisor to be very rude and unhelpful in this situation. It may not be possible to complete a task for a customer, but you should at least address them with a polite manner.
review by Rachel
07.10.2015
1.00 /5
14.06.2012
Many unseen problems with
Many unseen problems with flat when first moved in. Been attempting to contact the agents for over a month now with no response. Terrible agency who respond to everything when their money is involved and completely ignore you otherwise. Avoid at all costs.
review by Current unhappy tenant
14.06.2012
1.00 /5
26.04.2011
Dreadful bunch. We rented a
Dreadful bunch. We rented a flat from them and they insisted that we had to pick the key up on the morning of our wedding day, they were so self-important that they couldn't arrange a later time. They routinely ignored our calls about necessary repairs and even when they did answer the phone nothing would happen. When it came time to leave we had a trail of people to see the place but sometimes they wouldn't bother to tell us a viewing had been cancelled. The flat wasn't clean when we moved in either, there was dried macaroni stuck between the plates in the kitchen and we discovered lots of damage which hadn't been shown to us. Another thing they didn't mention was that there was going to be lots of work on the outside of the building so we had builders on scaffolding wandering around our 3rd floor window and that really was the final straw. Just walk on by that office. You'll regret it if you don't.
review by not_happy
26.04.2011
1.00 /5
16.11.2010
Very poor. Lack of any
Very poor. Lack of any urgency in everything they do. Poor service for tenants, poor service for Landlords. Ridiculous additional charges for poor quality repair work (if it gets done at all).
review by 404
16.11.2010
Contact details
Opening hours
Monday-Friday: 09:00 - 17:00
Address
13 Comely Bank Rd, Edinburgh, EH4 1DR, UK
