Great experience. Had one issue with a washing machine which was dealt with professionally and promptly. Would use this agency again without doubt.
We been renting a houses from Nortwood for the last 9 years we never had any problems always trying to help as fast as they can friendly staff would recommend to anyone !!!
Brilliant letting agency, I'm happy to rent another flat with them. Fiona (our agent) is incredibly nice and quickly handles all of the problems (like electricity shortage). When there were issues with the flat they have quickly arranged for people to fix stuff like oven, shower etc. And now she found us a really perfect flat - I couldn't have been more happy!
I have been using Northwood for over 5 years they been excellent would recommend them to anyone
The best agency in Edinburgh. Very helpful and friendly people are working there.
Rented with Northwood for 4+ years. Although there have been a few hiccups with the old property over the years, they're quick to remedy each issue and helpful over phone and email. Would recommend their lets.
Northwood's move in service is absolutely fantastic. It's one of the best experiences I've had with an agent. I worked with Eithne who was kind and courteous. The move out process was a bit frustrating; however, the team took the time to phone me personally to listen to my feedback. It speaks volumes of their customer service.
This is my first time renting a property on my own and the Edinburgh Northwood office have been extremely helpful. Very quick to help with any issues regarding applications or with your property. And also understanding of any queries you may have especially if you have not handled renting a property on your own before. I would highly recommend Northwood as a lettings agency, they have been great thus far.
Northwood manage the rental property that we've been in since January 2020 and they are definitely the best rental agency we've ever had. They ensure all the necessary safety checks and measures are in place every year - keeping us and the landlord right - and are really good at following up when the odd issue or problem arises. I really appreciate that they remember to follow up on things, it's not a case of having to constantly chase, and they deal with things in a timely and fair way.
13 Comely Bank Rd, Edinburgh, EH4 1DR, UK
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