Fantastic

Thank you for the feedback, this really help with our service standards.

Good experience

They did right by us a few times, but a very sudden rent hike makes me think they're headed the Airbnb route. Theyre pretty good as a rental company, normal levels of frugalness.

It was good experience with ELC Sales & Letting.

Talking as a tenant, they were Ok until we found a property and paid 6 months upfront to rent it but when our landlord wouldn't return our deposit (which he also did to the previous tenants) we tried to let them know but they were not interested..

An overall good and acceptable experience, they were quick to fix a broken shower and ordering a new fridge, however the flat was not very clean upon moving in (such as pubic hair in the shower, discussed it via email with pictures, etc) and they also charge £30 for a tenant reference that took 1 minute to complete via a link, hence the 3 stars.

I wrote a review and this corrupt, incompetent jobsworth of a company had google take it down. So let me re-clarify; this ‘agency’ left us without heating for 6 months during a full winter period; has left us without a functioning fridge freezer for 21 weeks (and counting); left us with a broken washing machine for weeks at a time on many occasions inclusive of now; tried to issue us with an eviction notice when we declared we were seeking legal action; there are 30 outstanding maintenance issues in an unfurnished property. I have suffered 3 hospitalisations from mould growth and condensation due to lack of ventilation (there is ZERO ventilation in any room within the property) and yet the ‘agents’ will do anything apart from their job. They take on cowboy landlords who only care about abusing the rights and wellbeing of tenants to line their pockets.