Horrendous company. We have been waiting for our radiator to be fixed for 4 MONTHS NOW and keep getting messed about by the landlord, agent names Joseph, and the third party contractor. Our radiator is a health and safety hazard, in addition to myself having health issues, and we’ve been left without heating in our living room for 4 months during the worst time of the year due to sub freezing temperatures. I’m now on antibiotics for recurring sinus and chest infections. We’ve been promised at least 5 times that the radiator “would be fixed this week” but then are completely ignored - the agent and contractor both blame this on the landlord for ignoring them, but completely failed to give us any alternative. Our sink has also been broken for over a month now after our washing machine packed in and the contractor damaged it. Joseph has failed to help us with rectifying this. DO NOT RENT FROM THIS HORRENDOUS COMPANY IF YOU CARE ABOUT YOUR PHYSICAL AND MENTAL WELL-BEING.

Well where to start… Viewing and prior to keys was excellent. Since getting the keys only word is shitshow… got the keys and inventory was 1week/2 weeks late as well as certificates for safety. Not hot water, no heating and now power. Scottish power came to do a bypass on meter to sort heating but still no hot water. This has been reported however with landlords having 24 hours to fix this and this is not resolved nearly 12 hours later… I would not recommend and this is my first property and ultimately enough to put me off renting for life. No the greatest of experiences.

Worst company ever

Order #23755] (May 6, 2023) Please advise when will i receive my refund back for the order 23755 that you did not want to do. thanks ann

Landlord Review Complete INCOMPETENCE from the outset. In my many years as a landlord I have not experienced anything like the level of ineptitude I faced with Edinburgh Letting Centre. I had the misfortune of dealing with Miles (who owns the company). It was a poor experience from the outset: *Photos taken by Miles of the flat had limbs and shadows of people in them, and were of poor quality. *The process was not explained at all. *I had to chase constantly for answers, and only half were answered. *Documents were SLOW to arrive. *Documents/contracts contained errors. I have decided to find an alternative agent, rather than proceed. They may be cheap, but you if you pay peanuts .... I strongly suggest you look else where for an agent.NegativeResponsiveness, Quality, Professionalism

I applied for a position and was given a zoom interview. I don't use Zoom but I thought I would open an account. I did so and I Logged into Zoom. I haven't used Zoom so I waited till I found there was an issue and tried to call but there was no response. I mailed Daniel that that there was a problem. I called the shop. I asked for a reschedule . Daniel once he replied was rude and dismissive suggesting I had not been there regardless to the fact I clearly tried. If Daniel a reflection of the company attitude to unforseen problems arising I'm glad to be dismissed so easily. I was not late as Daniel suggests I logged into my account on time. He rudley ignores any technical issues and that I made contact with the office and himself. A rude man who only offers a comment once his attitude is brought to the public's attention. Poor show indeed Daniel.NegativeQuality, Professionalism

Landlord Review Complete INCOMPETENCE from the outset. In my many years as a landlord I have not experienced anything like the level of ineptitude I faced with Edinburgh Letting Centre. I had the misfortune of dealing with Miles (who owns the company). It was a poor experience from the outset: *Photos taken by Miles of the flat had limbs and shadows of people in them, and were of poor quality. *The process was not explained at all. *I had to chase constantly for answers, and only half were answered. *Documents were SLOW to arrive. *Documents/contracts contained errors. I have decided to find an alternative agent, rather than proceed. They may be cheap, but you if you pay peanuts .... I strongly suggest you look else where for an agent.

I applied for a position and was given a zoom interview. I don't use Zoom but I thought I would open an account. I did so and I Logged into Zoom. I haven't used Zoom so I waited till I found there was an issue and tried to call but there was no response. I mailed Daniel that that there was a problem. I called the shop. I asked for a reschedule . Daniel once he replied was rude and dismissive suggesting I had not been there regardless to the fact I clearly tried. If Daniel a reflection of the company attitude to unforseen problems arising I'm glad to be dismissed so easily. I was not late as Daniel suggests I logged into my account on time. He rudley ignores any technical issues and that I made contact with the office and himself. A rude man who only offers a comment once his attitude is brought to the public's attention. Poor show indeed Daniel.