Although we haven't dealt with this agency for long, the experience so far has been excellent. Myself and my friend needed to move out from our respective homes urgently, and as everyone knows moving out is already stressful enough, and the added stress of dealing with various agencies that are less than friendly doesn't help. Thankfully, ELC has been nothing but kind to us. We were shown our flat by Claudia, who was very professional - turned up on time (very early, in fact!) and explained the application process thoroughly. After sending in our application we dealt with Lynn, who was just great. She emailed us immediately whenever she had an update on our application and answered all of our questions with no hesitation. We heard that our application was successful a little more than a week after the viewing, and we couldn't be more excited to move in to our new home. Here's hoping our experience with ELC continues to be this positive!
Hello Daniel, We are delighted to know you're so satisfied ;) We thank you from the bottom of our hearts for these compliments !
Despite the less intimate and in depth viewing that comes with an open-flat viewing, the information provided was helpful and useful. All in all, can't complain.
I have rented ELC managed properties on two occasions and enjoyed an overall great experience. During both tenancies Calum was a friendly and helpful agent who responded quickly to any concerns. He provided a good service throughout and was fair in both move out inspections. This review would be a 5 star had it not been for a leak that damaged our ceiling and caused us an incredible amount of stress. Although I understand that ELC could not have anticipated or prevented the leak from another flat, I do feel that, we, the tenants were the ones who were left worst off.
Never been to a viewing where other people were there. Agent very friendly and professional. Pity this agency has no phone number but have agents email now. Really hope my son gets this , perfect first wee house!
162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10
We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.
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