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Northwood - Dundee

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
13.09.2020
"Honestly can't find a..."

I've had no issues with Northwood Dundee. All correspondence was polite, professional & friendly whenever I've had to contact them. Whenever I have had to contact them for any reason, whether by email or phonecalls - I've always been able to reach them which makes your time in their care feel that extra bit special. With other tenant agencies I've always ran into problems & I never had confidence in being helped in any way but with Northwood Dundee all the staff have been exceptional in always being attentive & competent in their job. Staff members stay with you through any issues so it'll always be only one member handling you through email chains which helps keep everything efficient & the correspondence always remains friendly & pleasant whilst remaining professional. During my time with them they've also updated their maintenance log system so you can now do this online so the job is officially logged and booked for repair & the system is accessible 24/7. Highly Recommend.

5.00 /5

Fabulous service, would recommend to anyone. Prompt, proactive and extremely helpful.

5.00 /5

Helpful staff, good communications.Best in Dundee.

5.00 /5

Great service when I had a problem with my rented flat

5.00 /5

Great service, great support, my advisor was Katy she kept me fully informed and supported me with any questions I had. Would definitely recommend based on customer service and professionalism.

Reply from agent

Hello Duncan. Thank you for finding the time to post this review during your busy schedule. Katy and the rest of the team do read these reviews and appreciate your feedback.

5.00 /5

From January 2018 to February 2019, my wife and I rented a older style, three bedroom, renovated apartment property in West Dundee via Dundee's Northwood Ltd. real estate agency. With various experiences between both of us with living and renting places in the UK and Australia, I'd have to say that Northwood was absolutely stellar in managing and caring for us as their rental clients. Practical, professional, ethical and straightforwards in their approach, we always felt looked after. Any required maintenance on the property we lived in was equally well attended to and done to a pretty high standard via a simple to use, initial online log-in service, then with good amounts of follow up. Well done Northwood Dundee, to the agency's representatives that we dealt with over 2018/2019, on both top quality service, agency/renter communication and general property upkeep. Without question, we would happily and confidently rent via Northwood Ltd Dundee again. Many, many thanks, Matt Z. & Bronwin

Reply from agent

Hello Matt. Thank you kindly for the positive review. Our staff work very hard to provide a friendly and efficient service and they truly appreciate feedback of this nature. Thank you for taking the time and best wishes in your next home.

5.00 /5

Great friendly staff. Always lovely to speak to on the phone or via email. Best letting agent by far I have been with. Understanding and reasonable and allowed my fur babies to be with me at home as most letting agents nowadays don't have that to offer. Well done guys and keep up the good work! Special thank you to Wendy! Whom has gone above and beyond with her customer service!

Reply from agent

Hello Lauren. It was good to meet you at the end of your tenancy. It has been an absolute pleasure working with you over the past 12 months and I am pleased to hear you were also happy with the service you received from us. Best wishes in your new home, from everyone in Northwood Dundee.

5.00 /5

We have used Northwood Dundee for a number of years while renting out our property and get a first class service at all times. Great staff and always willing to help. I would highly recommend them to anyone wanting to Let a property.

Reply from agent

Good afternoon Matt. Thank you for your kind words. My staff work hard and take great pride in reviews of this nature. We look forward to providing you with the same level of service for years to come.

5.00 /5
30.05.2019
Excellent

I have used Belvoir for two years and currently rent out three properties with them. In that time I have been very impressed with their service. Always very approachable and responsive. Deal very efficiently and promptly with any issues. I would highly recommend their service

5.00 /5
16.03.2019
Excellent tenant find

We contacted Belvoir in 2015 after receiving poor service from another letting agent. Shona has consistently found us excellent medium to long term tenants who have given us no hassle. I believe this has been due to good vetting and not just accepting the first person willing to put down a deposit.

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2 Panmure Street, Dundee, DD1 2BW, UK

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