I have used Northwood on many occasions including selling properties and their managed rental service. All have been positive experiences with professional abs friendly advice very step of the way! I can personally highly recommend their services.
Very pleased with service. Prompt and efficient. Good advice when needed. I will use them again.
Great service with friendly knowledgeable staff.
Professional, courteous and friendly. Worked hard to meet, and exceed, my expectations. Flexible and helpful regarding timings.
I rented a flat from Northwood for 6 months and can highly recommend them, the staff are very friendly and go out of their way to help with any problems.PositiveResponsiveness, Quality, Professionalism
A huge thank you to Ron and his team at Northwood Dundee, what a fantastic business to work with. It has been a real pleasure and nothing has ever been too much trouble. Their knowledge, understanding and professionalism is second to none, and we would have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
Honestly really great. Spent months looking for a flat during covid, saw my place come up, applied within a few hours and they got back to me that day to put in an application to be considered before viewing. Due to the landlord being happy with my application I was granted a viewing. I viewed the property and emailed right after asking how to proceed with applying for it as there were several interested. Again super fast reply, well under 30 mins offering to allow me to place a deposit in for final checks and I received the keys two days later. Really attentive after moving in, fast to get back to emails. First time renting and I'm really happy with the service.PositiveResponsiveness, Professionalism
Northwood Dundee managed the letting of our property for 5 years and were fantastic throughout. When we decided to sell it earlier this year we decided to use their services and again they were first class with the house selling within a week. Communications are excellent with their staff always being very responsive and helpful.PositiveResponsiveness, Quality, Professionalism, Value
I've never had any issues with Northwood Dundee and all correspondence was polite, professional and friendly whenever I've had to contact them. There have never been any issues when I have had to contact them for any reason, whether by email or phonecalls - I've always been able to reach them which makes your time in their care feel that extra bit special. With other tenant agencies I've always ran into problems and I never had confidence in being helped in any way but with Northwood Dundee all the staff have been exceptional in always being attentive and competent in their job. Staff members stay with you through any issues so it'll always be only one member handling you through email chains which helps keep everything efficient & the correspondence always remains friendly and pleasant whilst remaining professional. I honestly have had such a great experience with the staff at Northwood Dundee that I'm so grateful for their time & appreciate whenever they've helped me out. During my time with them they've also updated their maintenance log system so you can now do this online so the job is officially logged and booked for repair and the system is accessible 24/7 for peace of mind. To finish off, the reason why I left was simply relocation to a new city but I would be happy to move into a property managed by Northwood - especially the Dundee branch. I wish the staff there all the best in their future.PositiveResponsiveness, Quality, Professionalism, Value
I've had no issues with Northwood Dundee. All correspondence was polite, professional & friendly whenever I've had to contact them. Whenever I have had to contact them for any reason, whether by email or phonecalls - I've always been able to reach them which makes your time in their care feel that extra bit special. With other tenant agencies I've always ran into problems & I never had confidence in being helped in any way but with Northwood Dundee all the staff have been exceptional in always being attentive & competent in their job. Staff members stay with you through any issues so it'll always be only one member handling you through email chains which helps keep everything efficient & the correspondence always remains friendly & pleasant whilst remaining professional. During my time with them they've also updated their maintenance log system so you can now do this online so the job is officially logged and booked for repair & the system is accessible 24/7. Highly Recommend.