Wouldn't recommend this company to anyone. We have had notice to leave straight after we had reported neighbours to police for harrasment due to stupid complaints being sent in when we had valuable excuses. We passed every single visit with no issues. We did make some changes to the house but as said by the owner Ron these can be put back to original should the tenancy be terminated. They also use rogue tradesmen, one workman we had to request not to be sent back to us. Have rented for over 16 years and this company is by far the worst never had any issues up till now. We have now taken this to a solicitor.
I found this company to be incompetent. The service is poor and the willingness to help is zero. I am glad that I no longer have to deal with them. Good luck to anyone that does.
Pathetic company, they tie you in knots with contracts. One of the stipulations in the contract states that should you wish to end the lease you must give 2 months notice. Should Northwood fail to find a new tenant you must continue paying the rent. It took them several weeks to send round a contractor to make sure the house was well maintained. They had the audacity to claim the floor needed cleaned again after them having the keys for 2-3 weeks. Stay well away from this company.
They manage our property on riverside drive, Absolutely shocking service for a 12% fee!!! Our rent goes in anywhere in a 10 day 'zone', No consistency at all!! Very rarely reply to emails either, sooooo disappointed :-(
Put an application in. Never had a word back. All contact was from my side. Not one call from the company. Shocking customer service.