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Northwood - Doncaster

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

Northwood have been very professional in all their services regarding our recent rental, we would highly recommend them to anyone who is thinking of Renting/Buying/Selling, a very caring and professional Estate & Letting Agency.

2.00 /5

Their asking rents are one of the lowest in Doncaster. Good for tenants but bad for landlords.

2.00 /5

Booked a viewing for a property which subsequently sold in the meantime. Wasn’t informed of this and attended said appointment. Zero communication. Extra star as initial enquiry was handled well.

2.00 /5
Reply from agent

Dear Danielle, I am sorry that you felt you needed to leave us a two star review. We would really appreciate your feedback, if you could you please contact the Branch Manager Melanie Howarth at melaniehowarth@northwooduk.com so we can investigate this further.

1.00 /5

The worst agency to rent! DO NOT RENT WITH NORTHWOOD. I arranged an appointment to view an apartment and the person who was supposed to show me the apartment left before the viewing time and he didn’t even call me to let me know, so I arranged a second appointment and on my way to view it I have to call to confirm the appointment and they only told me that there was no one who could show me the apartment (so why did they arrange that day and that time if they had no one? It doesn’t make any sense) . I don’t why I was treated with so little respect, I don’t know if it is because I am foreign, but it was the worst way I have ever been treated by someone. If could give you less than 1 star I’d do it because I’m a human being and I deserve some respect. They wasted my time, my money and they played me.

Reply from agent

Dear Raul, We're truly sorry to hear about your disappointing experience and the inconvenience caused. This is certainly not the level of service we aim to provide. We value your feedback and would welcome the opportunity to discuss this further and make things right. Please contact us at your earliest convenience. Best regards, Northwood

1.00 /5
Reply from agent

Hello, I am struggling to identify you as a genuine customer, if this is correct and you definitely meant to leave us a 1 star review I would really appreciate it if I could find out why, please feel free to contact me directly

1.00 /5

Charging £100 for a valuation when you’re considering selling your property is absolutely ridiculous! Very poor customer service! Especially as you advertise a free valuation on your website! False advertising! Would not recommend

Reply from agent

Hello, I think there has been a miscommunication here to which I apologise. We only charge for a written valuation in certain circumstances where this is required for insurance/probate/solicitors purposes. To which the fee would be deductible from the sales fee if you decided to sell your property with us. If you would like to discuss this in more detail or would like to book in for your valuation please do give me a call on 01302 767000. Many Thanks Zoe Allan Operations Manager

1.00 /5
09.10.2024

Very hard to get them to answer the calls or emails and very difficult to work with them. Nearly walked out of the signing lease due to their poor communication and now they just ignoring us since it???s 5 days and still no copy of lease returned to us

Contact details
Sales Phone:

01302767000

Lettings Phone:

01302767000

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 14:00
Address

17A Sandringham Rd, Doncaster, DN2 5HU, UK

Our team

Doncaster Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure