Ok

Say goodbye to your

Not had too bad a service when you finally get hold of someone although a leak on the landing ceiling which was reported to the office and to the person completing inspection was never rectified. Personal choice to use them but don't expect to get your deposit back. Said leaking ceiling on landing needs decorating now (we are contributing towards decorating costs) and god forbid, some brick dust on the outside toilet sink. Beware!!!

The worst agency to rent! DO NOT RENT WITH NORTHWOOD. I arranged an appointment to view an apartment and the person who was supposed to show me the apartment left before the viewing time and he didn’t even call me to let me know, so I arranged a second appointment and on my way to view it I have to call to confirm the appointment and they only told me that there was no one who could show me the apartment (so why did they arrange that day and that time if they had no one? It doesn’t make any sense) . I don’t why I was treated with so little respect, I don’t know if it is because I am foreign, but it was the worst way I have ever been treated by someone. If could give you less than 1 star I’d do it because I’m a human being and I deserve some respect. They wasted my time, my money and they played me.

Charging £100 for a valuation when you’re considering selling your property is absolutely ridiculous! Very poor customer service! Especially as you advertise a free valuation on your website! False advertising! Would not recommend

Very hard to get them to answer the calls or emails and very difficult to work with them. Nearly walked out of the signing lease due to their poor communication and now they just ignoring us since it???s 5 days and still no copy of lease returned to us

Unbelievably poor service! A day to completing the sale of my property , I receive a rather spurious e-mail ( unsubstantiated/not backed by the tenant) of urgent repairs to the property before completion. There was also a veiled threat that not having the repair done will delay completion.

Absolutely Number One time wasters.. Voice mail "inbox is always full" , not interested at all in providing any information on properties...still advertising property which has been taken off the market months ago! The only thing constant is the poor service and possibly fake reviews by friends and family...

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