Worst agency ever!they let me without hot water in bathroom for two months! And after that they take from me 150£ for nothing!

I would not recommend Northwoods estate agents as they accompanied my ex-husband while breaking into my property to obtain a valuation while I was out . The agent continued to wait while my bedroom was broken into causing damage to my property and even with police present did not deter the agent. I find Northwoods very unethical and very unprofessional and my property was under valued compared to other estate agents valuation. I was extremely dissatisfied with my complaint resolution and would advise any potential buyers or sellers to avoid using Northwoods.NegativeProfessionalism

Terrible customer service wouldn’t touch them even if I was homeless, rang Monday in regards to a property, haven’t heard from them, was told I would receive a phone call to inform me of a viewing, and then today I rang to see if the house is still available, was told yes and some one should of contacted me, I told the lady on the phone nobody had her response aw well we can’t ring every one tough look Like I said I rather be homeless than let these amateurs have my money

Unprofessional and bad communication. Based on their recruitment and management. I can't comment on their customer service but based on my interactions I wouldn't want to find out how they deal with customers. In my experience if you treat one set of people one way, you'll probably treat everyone the same way.

A string of blunders led to us finding another agent. Our tenant wasn't happy with the service and neither were we. Sorry Northwood, we were paying you for a management service and doing it all ourselves. Wouldn't recommend.

Don’t rent off these they rob you blind with your money absolutely crap 👎

I had an awful experience. I rented a property, only to have problem after problem. They didn't really care...