Awful awful awful from start to finish experience no communication terrible DO NOT EVEN TRY TO RENT FROM THESE terrible Communication no wonder so many bad reviews get your act together

DON'T RENT FROM THESE. Disapointing organisation to rent from. Lies from day 1, empty promises and finally entering the property without authority after we told them not to enter whilst we are away.

People can judge themselves- I phoned 6 weeks ago to book a viewing, I was told someone will ring me back. NO one did. 2 weeks later I contacted again. this time someone did ring back to tell me when can I go to view the property. Gave my availability and then nothing. 2 weeks again contacted them and this time got a viewing booked after 10 days . TODAY went to the address in Wheatley and the property is SOLD (and no decency to ring to cancel the appointment). Really appalling SERVICE. Looks like either no one bothered

A poor

Very poor experience in our case! I would definitely not recommend! As my partner stated before they left us for 6 days with no hot water or heating with a newborn baby, when we contacted Chris he asked me to sleep on the sofa downstairs with the baby as that's the only place we had a gas fireplace to keep warm! Bear in mind I was recovering from a c-section! Also there were no hot shower for a week, at 2 degrees in December. They never offered us a hotel like stated on my partner post. When handing back the notice In person Chris was extremely rude towards me and asked to speak to Adam if not we would not get our bond back!? I felt very belittled by his demeanour towards me! When we actually drove out of our way to personally hand over our end of tenancy letter. for some reason I guess he does not like to deal with women. This is how it made me feel. And as for the end of tenancy cleaning Chris was the one to give us all of his trusted cleaner details and told us she was highly recommended. We paid a staggering £200 for the job and still they said her cleaning was not up to their standards so took £60 from our deposit! However they still thanked us on a email for leaving the house in such good condition! The cleaner never had a phone call with us it was all over text messages and Adam told her in details what was to be done that's why it's called en of tenancy clean! Do not let Belvoir tell you otherwise it was a truly poor experience. Avoid!

Very poor customer

Belvoir recommended a cleaner to us for our end-of-tenancy cleaning. The cleaner ended up not doing a good job. Belvoir then took money from our deposit to pay for the cleaning. We'd already paid £200 for the cleaner that they highly recommended. So we felt this wasn't fair. Also, our rented property was not in the best of states when we moved in. The carpet needed significant improvement. The boiler broke down whilst we were there, and we had to wait over a week in December until the landlord decided to pay for parts from abroad. It left us with no hot water for over a week in the freezing cold with a newborn. Chris said make sure you wrap up warm! We found that Belvoir wasn't that helpful and not as professional in handing this situation. There are many other estate agents in Doncaster. I wish we would have chosen someone else as our experience was poor.

terrible company. I applied for the house before it was ready for viewing, I called the person who deals with the real estate several times, I found out that she had not worked on the applications yet! and now the house is no longer available ?! waste of my time! I'm still waiting for an e-mail and any reply.

Not being able to rent a property because I have a pet(or maybe because I'm not English), it's discrimination. I'm so disappointed that these days the agency's are more concerned about pets than affordability to pay the rent. You should allow people with pets, in case of any damages to the property, you have the deposit for backup. I really wish you to deal with people who are not paying their rent, maybe after that you'll consider when declining good paying tenants with good credit score and recommendations!👍

Very helpful in finding new tenants to rent my proprty and also very thorough in checking references etc

Worst agency ever!they let me without hot water in bathroom for two months! And after that they take from me 150£ for nothing!